I applied through an employee referral. The process took 4 weeks. I interviewed at AT&T (Detroit, MI) in Mar 2020
Interview
Interview was over the phone, one with HR and one with direct manage. The questions are common, real life scenarios of past instances so it was difficult to come up with situations etc
It is based on a Panel interview. They mainly focus on behavioral questions geared towards sales and customer service. Overall it was fairly easy interview even for beginner sales. The training afterwards was very lengthy, especially since most of what they teach you is outdated or they no longer use that system shortly afterwards.
I applied online. I interviewed at AT&T (Grapevine, TX) in Feb 2024
Interview
It was very easy and the questions were to ask me about background in sales and if I had prior experience and how long did I do it for. Loved the interview process.