I applied through an employee referral. The process took 4 weeks. I interviewed at AT&T (Reno, NV) in Apr 2010
Interview
After your initial application, you will receive an email stating that you are going to have an interview. The first interview is over the phone with a manager. If you pass that interview, you then get called in to do an aptitude test for your computer knowledge/typing. Typing is easy, as expected, and the answers to the general knowledge is in the paper that you are reading. After that is a face to face interview with a manager, then the job offer/drug test.
I applied online. The process took 4 weeks. I interviewed at AT&T (Amarillo, TX) in Sep 2011
Interview
Online application - online testing - another online test - phone interview - another phone interview - in person interview - real job preview -
Waiting on offer process described above took about a month. If you are starving I would keep applying to other places and quit if you get this. I (thankfully) really want this job and am in a position at least for now where I can wait (for a little bit :)
Interview questions [1]
Question 1
Describe a time when you made a suggestion or change that was acknowledged and if you were rewarded and how?