Apply online. If chosen, you will receive a call and an interview. The questions were basic customer service questions. "What would you do if..." Also, questions focused on tardiness and absenteeism. This is a main issue with AIG Customer Service Rep.

I had two rounds of interviews on Teams, after which they ghosted me. The first round was with just my manager. The second round was with my manager and the current position holder. Both lasted an hour.