The interview process happened over the course of three weeks. Initially I was contacted by someone in Ohio who asked me some basic questions about my resume and she was incredibly difficult to read. I would answer a question, there would be silence, then she would ask another. Fortunately I moved on to the next round, a face-to-face interview at a local branch. Scheduling this was a nightmare as the person who was responsible for setting up the interview "took off for the week" and I had to make arrangements with someone else. I only had the interview confirmed two days prior to it. The woman who interviewed me was incredibly kind. She essentially told me I nailed it and showed me around as if I would be moving on to the next round. She told me that "If you don't get hired, you will get a phone call from the head of the department, but I can tell you right now that I doubt that will happen". It went so well, I really got my hopes up about the position, which if the interview hadn't gone so well I wouldn't have. Either way, I received a generic email this past Sunday telling me that I wouldn't be moving forward with them. I think when you have already interviewed face-to-face you should be contacted by a person on the telephone, as my interviewer told me would happen. I would have preferred to receive the email on a Monday, as to not ruin the entirety of my Sunday evening. Despite all of this I think ADP would still be a great company to work for. I really loved the environment and I will continue to apply to different roles.