First a phone interview,then completed a few assesments, next a face to face interview with department supervisor and another supervisor on the phone.. that interview went well, so I was then introduced and interviewed with VP on the same day. They look for your honesty, and the reason you desire to work at ADP. They are very clear about what the position will be like and the training that will be needed to learn the job. Also expressing the ongoing training as there is always something new to learn.