Excellent interview process. They do a great job showing you the ropes but it’s very easy and appreciable. They do a round table and a test to see if you have the customer service skills.
Interview questions [1]
Question 1
Typical interview questions
Tell me about yourself etc
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I applied through an employee referral. The process took 3 weeks. I interviewed at ADP (Norfolk, VA)
Interview
The process started with applying, a quick phone interview based on your resume and salary requirements. I was then sent links to take 2 assessments and a survey for the phone interview. I then received a phone call to schedule a face to face interview. This interview was three parts; the first two parts were two person interviews asking about skills and about your current role, typical behavioural and personality interviews. the last part of the interview you listened and critique a call and write a mock follow up email.
Interview questions [1]
Question 1
What was a time that you dropped the ball and what was the result