Does TLScontact pay their employees well?

According to anonymously submitted Glassdoor reviews, TLScontact employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at TLScontact. This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at TLScontact?

33% of TLScontact employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TLScontact 2.6 out of 5 for work life balance, 2.4 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at TLScontact?

Customer Service Representative (25) , Operations Agent (12) , Visa Agent (10) , Agent (9) , Customer Service Agent (8) , Visa Officer (6) , Customer Service (4) , Manager (4) , Operations Supervisor (4) , Project Manager (4) , Visa Applications Agent (4) , Visa Documentation Agent (4) , Operations Agent (VISA Application Centre Agent) (3) , Operations Associate (3) , Product Manager (3)

What are the pros of working at TLScontact according to real employee reviews?

"Only good thing is gaining knowledge of the visa industry and meeting great colleagues." ((in 15 reviews)); "Great team and meet a lot of different people" ((in 8 reviews)); "Awesome and friendly trainee, manager and staff who ensure you know everything about the work." ((in 6 reviews)); "Nice work environment." ((in 6 reviews)); "Friendly people in IT department." ((in 5 reviews))

What are the cons of working at TLScontact according to real employee reviews?

"Starting salary is low and some of the staff are not friendly" ((in 19 reviews)); "No Bonus" ((in 5 reviews)); "everyone is always so busy that they don't really have time to give you a proper welcome and basic training." ((in 4 reviews)); "there are no work life balance sometime" ((in 3 reviews)); "No benefits" ((in 3 reviews))

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TLScontact

Part of TP

TLScontact reviews

2.9

33% would recommend to a friend

(195 total reviews)

Simon YOXON-GRANT

38% approve of CEO

32% positive business outlook

Ratings by category

3.1

Diversity & inclusion

2.6

Work/Life balance

2.4

Culture & values

2.4

Compensation and benefits

2.3

Career opportunities

2.2

Senior management

TLScontact has an employee rating of 2.9 out of 5 stars, based on 195 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TLScontact employee rating is 24% below average for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

195 reviews

5.0

Jun 1, 2023

96101910920

Cashier

Recommend

CEO approval

Business Outlook

Pros

Customers service Accounts Cashier Account payable Account receivable

Cons

Call center Cashier management Teamwork Management

TLScontact Response

« Thank you for taking the time to write a thoughtful review! We appreciate hearing about your personal experience within TLScontact and are glad to learn that you enjoyed working in our unique culture. »

5.0

Oct 27, 2016

Great team and fantastic manager support and motivation!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

As an intern in TLScontact I´ve learned a lot from the company itself and teammates. Its a great environment to be part of because everyone is willing to help. Which it has been a plus!

Cons

I dont have any complains.

5.0

Feb 26, 2026

-

Visa operations officer

Recommend

CEO approval

Business Outlook

Pros

Fast-paced, dynamic work environment Develops attention to detail skills Structured training on visa procedures

Cons

Limited career progression opportunities Strict performance targets and KPIs High workload during peak seasons

Viewing 1 - 3 of 195 Reviews

Jobs at TLScontact

Visa Documentation Agent

Visa Documentation Agent