One clear purpose - to deliver a smoke-free future.

Times are changing at PMI. We’ve chosen to do something big. The world expects us to act responsibly. And we are doing just that by transforming our business by building a smoke-free future.

With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.

Introducing smoke-free products shifts the focus of our entire business. We’re fast moving from a B2B to a B2C model – and our newly created Customer Centric Organization (CCO) team is driving that commercial transformation. Their role is to understand customer conversion journeys in different international markets, then to find the best ways to connect with smokers and convince them to switch to reduced-risk products.

Purpose of the job:

The Business Analyst will manage business and ad hoc requirements through data products and analytics solutions leveraging on data analysis to guide the stakeholders to achieve its targets.

Key Responsibilities:

• Develop and maintain business models to represent processes, roles, data, and organizational structures. Use these models to communicate insights and propose scenarios for improvement.
• Investigate business situations to identify problems and opportunities. Conduct root cause analysis and recommend actionable improvements.
• Gather, document, and manage business and ad hoc requirements. Ensure alignment with business objectives and stakeholder needs.
• Design and implement data products and analytics solutions to support business decision-making.
• Create functional specifications and design documents for new systems and enhancements.
• Collaborate with Data Analysts and Data Scientists to ensure business models are based on robust data analysis.
• Develop and execute test plans to ensure product quality and functionality. Identify and resolve defects in collaboration with development teams.
• Engage with stakeholders to understand their needs and ensure their requirements are met. Facilitate workshops and meetings to gather input and feedback.

Required Skills:

• Bachelor’s degree in business administration, Information Technology, or a related field.
• Minimum of 2 years of experience in business analysis or a similar role.
• Proven experience with data modeling tools and analytics platforms.
• Knowledge of data governance principles and a strong commitment to data quality and integrity.
• Hands-on experience with Snowflake SQL, Power BI, and Microsoft Excel for data analysis, reporting, and dashboard development, Python is a plus.
• Strong analytical mindset with the ability to investigate business scenarios, perform root cause analysis, and recommend actionable improvements.
• Skilled in gathering, documenting, and managing requirements from stakeholder needs and business objectives.
• Proficient in developing functional specifications and design documentation for new systems and enhancements.
• Customer-centric mindset with a focus on delivering business value and continuous improvement.
• Ability to design and implement data products and analytics solutions that support.
• Familiarity with Agile methodologies (e.g., Scrum, Kanban) and tools such as Jira or Azure DevOps is a plus.
• Familiarity in developing functional specifications and design documentation for new systems and enhancements is a plus.

What we offer

Our success depends on the men and women who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can:

• Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.
• Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong.
• Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.
• Take pride in delivering our promise to society: to deliver a smoke-free future.