Why IE University?

Every story begins with a purpose, and ours has always been about people. Founded in 1973, IE University has continuously raised the bar to drive positive change through education. We believe education is more than a path to professional success; it is a catalyst for personal transformation and meaningful impact.

At IE University, we place people and their potential at the center of everything we do, empowering individuals to become extraordinary. We encourage bold thinking and foster a culture where innovation, curiosity, and courage lead to real-world impact. Together, we create an environment where talent thrives, and ideas shape the future.

Our mission

We support students in developing impact skills to live and lead with positive impact. This ignites a ripple effect: We transform people, who then transform others, systems, society, and, ultimately, our world.

Our Purpose

To foster positive change.

Values

• Cultivate the humanistic approach.
• Empower your entrepreneurial spirit
• Cherish the diversity of people, mind, and experience
• Drive innovation with a proactive mindset

• Meet regularly with students to provide guidance, resolve issues, and offer support with empathy and discretion.
• Assist students facing academic challenges and monitor progress.
• Manage and oversee student communications.
• Develop and improve procedures, academic guides, and support materials.
• Identify opportunities to enhance the student experience based on feedback and observation.
• Follow up on students under academic observation or with special circumstances.

• Liaise with faculty regarding student performance, feedback, grading timelines, and academic materials.
• Coordinate with key departments (Admissions, Exchange, Marketing, Planning, Documentation, Student Office, Campus Life, etc.) to ensure smooth operations.
• Take ownership of assigned projects and initiatives from planning through execution.
• Provide accurate data and reporting to the Executive Director, including tracking student performance and outcomes.
• Ensure timely resolution of issues by coordinating with internal stakeholders.
• Support faculty coordination within the Language Center.
• Participate in information sessions, open days, and other outreach activities.

• Collaborate with the Executive Director on the development and implementation of curricular and extracurricular initiatives.
• Supervise and mentor Program Coordinator, ensuring professionalism and effective teamwork.

• Master’s degree from an accredited university.
• Minimum of 2 years of relevant professional experience.
• International profile with experience working in multicultural environments.
• Strong interpersonal and communication skills, with the ability to listen actively and respond with empathy.
• Proven ability to collaborate effectively while demonstrating leadership and initiative.
• Excellent organizational and project management skills, with strong attention to detail.
• Customer-oriented mindset with the ability to build and maintain strong relationships.
• Ability to handle sensitive information with discretion and respond to issues in a constructive, solution-oriented manner.
• Strong presentation and communication skills.
• Ability to multitask and thrive in a fast-paced environment.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Experience in language instruction is a plus.
• Demonstrated interest in or experience with educational technology and AI tools, particularly in second language teaching and learning, is highly desirable.
• Bilingual or advanced proficiency in English and Spanish (both written and spoken).