Participate in the implementation of working tools related to order to cash processes (e.g. Smart Order) and be the first level of support in case of sales……
Conducting thorough patentability and freedom-to-operate (FTO) searches to assess the viability of innovations and identify potential infringement risks.…
Experience in general clerical or cashier work of any kind in which the applicant has demonstrated ability to perform satisfactorily in handling multiple tasks……
Begin to learn role with attendee communications, management of shared mailbox with attendee registrations, housing, air and ground transportation arrangements,……
Accountable for the end-to-end product quality strategy (DS and DP) across the global network and drive continual improvement through product and process……
Begin to learn role with attendee communications, management of shared mailbox with attendee registrations, housing, air and ground transportation arrangements,……
With a strong focus on the post-sale customer experience, the position ensures that pre-delivery and post-delivery issues are handled effectively and that……
Support management activities of the projects in which the Unit is involved: insurance and contract management, management of adverse events, medication……
Support our customers and our own required registrations, pre-qualifications, certifications, licenses, acceptance tests necessary for the assets' participation……
The Digital Journey Manager will be responsible for the design, evolution and implementation of the end‑to‑end digital customer journey across Minor hotel……
Responsible for reporting to the line manager on the correct application of the assembly, testing, and pre-packaging registration processes and procedures, in……
The Senior Regulatory Affairs Manager will help to set direction for clients in the coordination, execution, guidance and implementation of regulatory programs,……
Accountable for the relevance and accuracy of clinical science underpinning of clinical study based on detailed scientific review and consultation, for the……
Define the strategy, regulatory procedure and oversight of timelines and requirements for assigned product(s) in lifecycle maintenance for markets in the……
Serves as the overall account lead (single point of contact) for numerous, large named accounts in an assigned country, geographic territory and/or industry;……
VSN Arena is our flagship live sports and event production platform, designed for clubs, leagues, federations, and broadcasters who need to capture, produce,……
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About us
We are an international dermocosmetic company with a clear purpose: Inspire everyone we touchtoenjoy healthy, happy, beautiful lives.
We are a purpose-driven company, and we want your day to day to have a positive impact onourcommunities and planet. We are proud to be B Corp certified. However, forming part of thesolutionalso comes with great responsibility: to be a force for change towards a more sustainableworld.
Do you want to join the Challenge?
What are we looking for?
We are looking for a Italy Customer Care Technician.
What are we offering?
By joining Isdin, you can change the life of a lot of people worldwide.
In addition, we offer some interesting benefits, what makes us a top employer company:
Flexible entry hours and home office policy.
Private medical insurance.
Discount in our employee store.
Wellness benefits.
What will your challenges be?
Maintenance of customer, product and price databases.
Registration of products with 3PL prior to receiving shipments.
Manage daily order to cash process, annual pre-sales of campaigns, product returns from customers, commercial shipments and allocations from Italy
Ensuring the proper functioning of the electronic invoice in Italy
Management of off-invoice contributions to customers (Rappels, sell out challenges)
Support to Love Isdin loyalty plan for professionals (ZA and PIN)
Participate in the implementation of working tools related to order to cash processes (e.g. Smart Order) and be the first level of support in case of sales agents' issues
Coordination of the Customer Care team with the different corporate areas (Supply, Quality, BITS, Finance, Corporate Marketing, Legal).
Coordination between the Customer Care team and the subsidiary (Country Manager, Finance, Marketing and Sales)as well as different external suppliers (Credit Policy, 3PL and Contact Center).
Are you the one we are waiting for?
Education: University Degree or Higher Education Diploma
Experience: Customer Service Back Office or Supply Chain area
Languages: Native level of Italian
IT: Advanced level in Excel, SAP, CRM
Equal Employment Opportunities Employer
At ISDIN, we care above all about the talent you bring. That is why, throughout therecruitmentprocess, we will respect the principle of equal opportunities, refrain from any kind ofdiscriminatoryattitude while always fostering our respect for people.