• Will be a member of the plant's Operations Technology and IT teams.

• Will be responsible for users support and IT systems and services, to ensure service levels, and improve efficiency.

• Oversee the installation and configuration of network and communication systems and devices, supporting IT/OT migration and integration projects.

• Manage Active Directory, Microsoft 365 clients, and virtualized environments.

• Support the analysis, planning, and coordination of improvement initiatives, including hardware and software components.

• Ensure the administration and maintenance of physical and virtual servers.

• Install and configure PCs/laptops and user devices, including mobile devices and smartphones.

• Support users in resolving technical issues.

• Ensure troubleshooting and recovery in case of failures.

• Verify the correct implementation and installation of security and data protection solutions (antivirus, antimalware, backup/restore, security policies), in accordance with applicable legislation.

• Coordinate and monitor the service levels of suppliers and partners operating in your area of expertise to support the plant's IT/OT activities and ensure compliance with objectives according to company guidelines.

• Contribute to the development of technical documentation in accordance with policies and best practices.

• Collaborate in the plant's computer system validation (CSV) activities.

• Comply with the safety and environmental regulations applicable to your job.

Requirements

• Bachelor's degree, equivalent, or equivalent in Computer Science, Systems Engineering, Electronics/Industrial Automation, or a related field.

• At least 2-3 years of experience in managing IT systems, networks, and security.

• Training in Microcomputer Systems, Systems Administration, Application Development, or a related field.

• Knowledge of operating systems (Windows and/or Linux) and office and enterprise applications (Windows Server, Active Directory, Microsoft Office 365), collaboration tools (SharePoint, etc.), networks, and virtualization.

• Experience in database management (preferably SQL), cloud architectures, and virtualization systems (VMWare, etc.).

• Experience in technical support and incident resolution.

• Experience with MES, SCADA, QMS, and WMS, as well as PLC and machine interface solutions, is a plus.

• Familiarity with production computing environments, processes, and manufacturing techniques.

• Strong problem-solving and results-oriented skills, excellent interpersonal skills, and a willingness to interact with stakeholders from different areas of the company.

• Technical skills in programming languages are a plus.

• Excellent communication and customer service skills.

• Experience in collaborative environments and working with multidisciplinary teams.

• Interest in continuous improvement and technological innovation.

• Good written and spoken English.

• Occasional interventions outside standard business hours when required, to ensure service continuity and avoid production impact (for example during planned maintenance, incidents, or production constraints).