• Have a thorough understanding of the outlet’s concept and food & beverage offerings and be able to clearly communicate them to guests.

• Prepare mise en place for each shift and maintain cleanliness and organization throughout service, including polishing and assembling equipment.

• Deliver attentive, efficient, and personalized service by understanding and anticipating guest requirements.

• Properly present all dishes and beverages in line with hotel and outlet standards, and up-sell services and products to enhance guest experience and revenue.

• Assist with stock handling, including linen, beverages, and other supplies, ensuring proper storage and organization.

• Maintain outlet equipment and utensils in excellent condition through careful day-to-day handling and completion of side duties as assigned.

• Communicate guest preferences, allergies, or special requests to management and kitchen colleagues, and keep product knowledge up to date.

As Waiter/Waitress, we expect you:

Experience and education

• Hold a degree in Hospitality Management or a related field.

• Have 1–2 years’ experience in a similar role (preferred).

• Experience in luxury hospitality is highly desirable.

Technical Skills

• Strong knowledge of luxury hospitality standards and ability to deliver service at the highest level.

• Excellent communication skills, able to interact seamlessly with guests, colleagues, and supervisors.

• Attentive to guest needs, with the ability to anticipate expectations and create memorable experiences.

• Team-oriented mindset, cooperating and supporting colleagues to maintain smooth operations.

• Awareness of health, safety, and hygiene standards in all service areas.

• Familiarity with POS systems and standard service procedures is an advantage.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.

• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.

• Health & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.