Why IE University?

Every story begins with a purpose, and ours has always been about people. Founded in 1973, IE University has continuously raised the bar to drive positive change through education. We believe education is more than a path to professional success; it is a catalyst for personal transformation and meaningful impact.

At IE University, we place people and their potential at the center of everything we do, empowering individuals to become extraordinary. We encourage bold thinking and foster a culture where innovation, curiosity, and courage lead to real-world impact. Together, we create an environment where talent thrives, and ideas shape the future.

Our mission

We support students in developing impact skills to live and lead with positive impact. This ignites a ripple effect: We transform people, who then transform others, systems, society, and, ultimately, our world.

Our Purpose

To foster positive change.

Values

• Cultivate the humanistic approach.
• Empower your entrepreneurial spirit
• Cherish the diversity of people, mind, and experience
• Drive innovation with a proactive mindset

• Platform Support & User Assistance
• Provide day-to-day support to students, alumni, and internal teams using the Career Portal (12Twenty) and related tools
• Troubleshoot technical issues and escalate when needed
• Assist in maintaining platform content and ensuring data accuracy
• Data Management & Quality ControlPerform data cleaning, validation, and consistency checks across systems
• Manage data uploads, imports, and exports (primarily using Excel)
• Ensure alignment and synchronization between platforms (e.g., Career Portal, CRM, reporting tools)
• Reporting & Analytics Support
• Assist in generating reports and dashboards (e.g., Power BI)
• Support data extraction, transformation, and preparation for analysis
• Help monitor key KPIs and performance indicators
• Project & Process Support
• Support ongoing projects such as platform migrations, integrations, or feature rollouts
• Document processes and contribute to improving operational workflows
• Collaborate with different teams (Employer Relations, Advising, Operations)
• Testing & Continuous Improvement
• Participate in testing new features or system updates
• Identify opportunities to improve processes and user experience
• Provide feedback on system performance and usability

• Bachelor’s Degree
• Previous experience in operations, data management, or technology-related roles

• Advanced Excel skills (mandatory): strong proficiency working with large datasets, formulas (e.g., VLOOKUP/XLOOKUP, pivot tables), and data cleaning/structuring. This is a core requirement for the role
• Strong attention to detail and organizational skills
• Ability to learn new systems quickly
• Problem-solving mindset and proactive attitude
• Strong communication skills in English (C1 or above)

• Power BI or similar reporting tools
• SQL or basic database knowledge
• Azure or cloud-based environments
• CRM systems (e.g., Microsoft Dynamics)
• Career platforms (e.g., 12Twenty, Symplicity)
• Microsoft Office Suite (advanced Excel expected)