We are looking for a dynamic and customer-oriented Field Application Specialist & Field Sales Representative (FAS & FSR) to join our Diagnostics Business Unit.

This hybrid role combines technical application expertise and commercial responsibility, playing a key role in developing long-term customer partnerships and achieving sales objectives within the assigned region —> Comunidad de Madrid y Castilla la Mancha.

You will act as a trusted advisor to laboratories, supporting them both scientifically and commercially while contributing to sustainable business growth.

In this role you will:

Application & Technical Support

• Provide technical, clinical and scientific support to customers
• Define and optimize laboratory workflows together with clients
• Configure Sysmex solutions and manage installation processes from setup to go-live
• Deliver user training in accordance with Sysmex IFU
• Lead product demonstrations and scientific presentations
• Collaborate with Technical Service, ICS, Business Sector Managers and other internal teams
• Ensure accurate reporting of activities in CRM

Sales & Business Development

• Promote Sysmex products and services within the assigned territory
• Develop tailored solutions based on customer needs (workflow studies, scientific support, etc.)
• Define sales strategies together with the BS Manager and Regional Sales Manager
• Prepare economic offers, negotiate and close agreements
• Register and manage opportunities in CRM (Sales Funnel / Forecast)
• Participate in local events and scientific meetings
• Gather market intelligence and competitive insights

What you need to be sucessful:

Education:

• University degree in Biosciences or equivalent

Experience:

• 4–6 years of experience in laboratory technology (IVD)
• Experience in laboratory procedures and specialized laboratories
• Training experience
• Knowledge of the medical/diagnostic industry

Languages & IT:

• Fluent English
• MS Office and CRM systems

Key Competencies:

• Customer orientation
• Strong communication and presentation skills
• Problem-solving and analytical capacity
• Organizational skills
• Persuasion and negotiation ability
• Independence and teamwork mindset
• Discretion and data confidentiality

What's in it for you?

• Flexible Compensation Plan in public transports, restaurants, kindergarden, medical insurance for family, etc
• Flexible working hours and hybrid work model
• Subsidized gym membership
• Health & dental insurance
• Referral program bonus – When you introduce us with people as talented as you
• Baby friendly company
• Excellent, dynamic, and multicultural environment

At Sysmex we are focused on cultivating a diverse and inclusive work environment that encourages collaboration, creativity, and innovation. Sysmex is an equal opportunity employer, we are actively looking for qualified candidates regardless of race, ethnicity, national origin, religion, disability, gender, gender identity, sexual orientation, or age. We celebrate how different perspectives benefit our employees, our products, and our community.