Responsibilities:

• Manage Microsoft Active Directory and Group Policies across multiple sites.

• Support and maintain Multi-Site On-premise Exchange SE and Office 365.

• Configure/setup, maintain and troubleshoot servers and services - automation of redundant processes.

• Participate in infrastructure and capacity planning.

• Participate in the planning, designing and testing of disaster recovery procedures.

• Application and operating system tuning, troubleshooting, and maintenance.

• Implement and deploy infrastructure to support a global environment.

• Implement and maintain security solutions, including data safeguards, anti-virus, and remedy processes.

• Recommend and implement modifications to the server environment, including troubleshooting and replacement of faulty system hardware.

• Perform routine server updates/patching and software deployments.

• Conduct ongoing monitoring and maintenance to ensure stability and optimal performance on all server environments

• Address operational systems issues including file and share permissions, user accounts and installing applications.

• Provide solutions and work closely with helpdesk support staff to support day to day activities.

• Strong oral and written communication skills.

• Strong problem-solving skills and experience troubleshooting hardware and software issues.

• 5+ years systems administration experience in multi-platform environments (Windows/Linux).

• Concrete understanding of Windows operating concepts (files, file systems, active directory, replication, processes, service and log management, users, Terminal services, permissions, I/O, devices, etc.).

• Solid hands on knowledge of Windows Server 2016/2019/2022/2025.

• Strong understanding and experience with configuring and maintaining Exchange SE and Office 365

• Thorough knowledge of SNMP, DNS, DHCP, SSL certificate and HTTP protocol.

• Remote Desktop Connection (client and Terminal Server environment).

• Experience with direct/network attached storage devices (Dell PowerVault).

• Experience with designing, implementing and supporting Microsoft Clustering.

• Experience with virtualization technology such as VMware and Hyper-V running in a production environment.

• Experience implementing highly available solutions

• Experience with designing, implementing and supporting backup and replication technologies for disaster recovery.

• Highly motivated and competent with decision-making ability to work without close supervision.

• Knowledge of network architectures, protocols and security fundamentals.

• BA/BS in computer science or equivalent education desired but will consider hands on/real world experience.

• Must be fluent in the English language.