Notifications

Are you open to new opportunities?

Upload your resume to increase your chances of getting noticed.

DRiV
3.5
Representative Customer Service
Madrid
To provide exceptional customer service and quality sales support to the Italy & Spain customer base and all wider business functions, supporting the CS Team……
17d
customer relations jobs in Madrid Madrid jobs DRiV jobs in Madrid
DRiV salaries
Employee reviews at DRiV DRiV interview experience Working at DRiV
DRiV Incorporated
Representative Customer Service (hybrid work schedule)
Coslada
€30K (Employer provided)
Easy Apply
To provide exceptional customer service and quality sales support to the Italy & Spain customer base and all wider business functions, supporting the CS Team……
17d
customer relations jobs in Coslada Coslada jobs DRiV Incorporated jobs in Coslada
customer relations salaries in Coslada
Agicap
4.1
Sales Development Representative - Spanish Market
Barcelona
Be the eyes and ears of AGICAP on the Spanish market - giving valuable feedback to Product team, Sales and Marketing team. 0-2 years of experience.…
30d+
sales development representative jobs in Barcelona Barcelona jobs Agicap jobs in Barcelona
Agicap salaries
Employee reviews at Agicap Agicap interview experience Working at Agicap
Amcor
3.6
Customer Service Manager
Alzira
Lead all CS actions required to cope with the SC challenges with the aim to limit the impact of service to customers. Flexibility to travel across Europe.…
16d
customer service manager jobs in Alzira Alzira jobs Amcor jobs in Alzira
Amcor salaries
Employee reviews at Amcor Amcor interview experience Working at Amcor
Siemens
4.0
Marketing Operations & Data Specialist
Madrid
A Data Fluent Strategist: You are proficient in ETL processes and modern data environments like Snowflake, with the ability to translate "big data" into "big……
30d+
data specialist jobs in Madrid Madrid jobs Siemens jobs in Madrid
Siemens salaries
Employee reviews at Siemens Siemens interview experience Working at Siemens
ABB
4.0
Internship: administrative department
Spain
Easy Apply
Please note that this position is part of our talent pipeline and not an active job opening at this time. Creation and renewal of contracts in FSL and SAP.…
18d
administrative assistant jobs in Spain ABB jobs in Spain
ABB salaries
Employee reviews at ABB ABB interview experience Working at ABB
Fourvenues
3.3
Head of Sales - US Market
Trabajo en remoto
Easy Apply
The right candidate must be able to design the US commercial strategy, oversee its execution, and provide the leadership and coaching needed for the sales team……
30d+
sales manager jobs in Trabajo en remoto Trabajo en remoto jobs Fourvenues jobs in Trabajo en remoto
Fourvenues salaries
Employee reviews at Fourvenues Fourvenues interview experience Working at Fourvenues

DRiV

3.5

Representative Customer Service

Madrid

Is your resume a good match?

Use AI to find out how well the skills on your resume fit this job description.

TEMPORARY ROLE (CONTRACT FOR 8 MONTHS)

Role purpose:

To provide exceptional customer service and quality sales support to the Italy & Spain customer base and all wider business functions, supporting the CS Team Leader in the efficient management of all daily operations within the Customer Services department.

Key role overview

End-to-end management of the entire order to shipment process, including customer order and delivery follow-up and all relevant administration
Engage with customers to provide a positive, quality Customer experience in all circumstances
Closely collaborate with Sales department and across all business functions both locally and centrally
Promote a high level of customer satisfaction and quality of service
Provide quality and proactive support to both internal and external customers

Day to day CS responsibilities:

End-to-end management of the OTS (order to shipment) process
Daily contact/liaison with customers and sales team
Daily contact/liaison with traffic department and carriers, closely following up issues affecting customer delivery
Ensure daily consistent availability on interactive Teams telephony system
Support in the set up/processing of new customer accounts (or implement changes to existing accounts) and business approval forms in conjunction with Master Data team
Provide customer and internal reports as and when required (mainly through PBI)
Update and maintain all customer records in conjunction with Master Data
Promote & follow-up electronic ordering (Teccom/AI)
Support in processing customer invoicing & resolution of queries as appropriate
Review and update packing/shipping instructions
Maximize shipments and improve availability where possible
Proactive resolution of CS/delivery/billing complaints through liaison with appropriate depts. and follow up (escalation to Team Leader where necessary)
Follow-up proactively with material and delivery issues, ensuring high level of customer focus
Interface with credit department and all other departments
Meet forecast pressure
Initial point of contact for all first-level customer complaints and queries
Follow all procedures according to corporate guidelines (in a timely manner)
Provide documents whenever necessary/as required for audit purposes

JOB REQUIREMENTS & SKILLS:

High level of written and spoken Spanish (mandatory), Italian (mandatory) and English (highly desirable)
Previous experience in a customer service/admin environment (essential)
Good working knowledge of MS Office (essential)
SAP knowledge and experience (highly desirable)
Automotive industry experience would be advantageous
Adequate technical/mechanical knowledge (plus)
Genuine passion for Customer Service
Willingness to participate in ongoing training and development of skills and service in line with ever changing business requirements (essential)
The ability to be able to liaise confidently with customers and internal stakeholders

#LI-PK1

See company reviews

Working here doesn’t have to be a secret

3.5

Recommend to a friend
Approve of CEO
CEO: Chintan Sopariwala
5 Ratings

DRiV

3.5

Representative Customer Service

Madrid

DRiV

3.5

Representative Customer Service

Madrid

Is your resume a good match?

Use AI to find out how well the skills on your resume fit this job description.

TEMPORARY ROLE (CONTRACT FOR 8 MONTHS)

Role purpose:

Key role overview

End-to-end management of the entire order to shipment process, including customer order and delivery follow-up and all relevant administration
Engage with customers to provide a positive, quality Customer experience in all circumstances
Closely collaborate with Sales department and across all business functions both locally and centrally
Promote a high level of customer satisfaction and quality of service
Provide quality and proactive support to both internal and external customers

Day to day CS responsibilities:

End-to-end management of the OTS (order to shipment) process
Daily contact/liaison with customers and sales team
Daily contact/liaison with traffic department and carriers, closely following up issues affecting customer delivery
Ensure daily consistent availability on interactive Teams telephony system
Support in the set up/processing of new customer accounts (or implement changes to existing accounts) and business approval forms in conjunction with Master Data team
Provide customer and internal reports as and when required (mainly through PBI)
Update and maintain all customer records in conjunction with Master Data
Promote & follow-up electronic ordering (Teccom/AI)
Support in processing customer invoicing & resolution of queries as appropriate
Review and update packing/shipping instructions
Maximize shipments and improve availability where possible
Proactive resolution of CS/delivery/billing complaints through liaison with appropriate depts. and follow up (escalation to Team Leader where necessary)
Follow-up proactively with material and delivery issues, ensuring high level of customer focus
Interface with credit department and all other departments
Meet forecast pressure
Initial point of contact for all first-level customer complaints and queries
Follow all procedures according to corporate guidelines (in a timely manner)
Provide documents whenever necessary/as required for audit purposes

JOB REQUIREMENTS & SKILLS:

High level of written and spoken Spanish (mandatory), Italian (mandatory) and English (highly desirable)
Previous experience in a customer service/admin environment (essential)
Good working knowledge of MS Office (essential)
SAP knowledge and experience (highly desirable)
Automotive industry experience would be advantageous
Adequate technical/mechanical knowledge (plus)
Genuine passion for Customer Service
Willingness to participate in ongoing training and development of skills and service in line with ever changing business requirements (essential)
The ability to be able to liaise confidently with customers and internal stakeholders

#LI-PK1

See company reviews

Working here doesn’t have to be a secret

3.5

Recommend to a friend
Approve of CEO
CEO: Chintan Sopariwala
5 Ratings

Are you open to new opportunities?

12 Cs representative jobs in Spain

Working here doesn’t have to be a secret

Working here doesn’t have to be a secret