The Field Service Engineer position has the responsibility to manage servicing activities for Radiotherapy and Neuroscience systems that are assigned in territory to ensure the highest levels of customer satisfaction. You will provide field service and technical support for customers by phone, online, or onsite as determined by machine status and customer requirements. For the most part, you will manage your schedule and work priorities to ensure that urgent customer requirements are addressed appropriately, and customer satisfaction is optimized. This will require a high level of self-motivation and organization on your part. Our customers are early adopters and very engaged and vested in our mutual success, which makes this an exciting opportunity.

This is a home/hospital based role. You may be required to work hours other than a traditional 8:00 am to 5:00 pm. Work schedules are determined by a combination of, but not limited to, our service obligations, customer service needs, and manager input. This position will report to Palex area service manager.

Location: Remote, Spain. (Madrid/Barcelona/Zaragoza preferred)

Responsibilities

Education, Experience, Skills

Physical Requirements

Offered