UPS reviews

3.4

55% would recommend to a friend

(36,765 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,765 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

37K reviews
4.0
Sep 20, 2017
Recommend
CEO approval
Business Outlook

Pros

Work isn't too bad if you're fairly in shape and the work itself is like getting paid to work out. Health benefits for part time employees after a year are great. Christmas rush is good for extra hours.

Cons

During the summer you will sweat like no other. You will handle more boxes during the Christmas rush than you probably ever imagined.

2.0
Feb 22, 2017

Analyst

Recommend
CEO approval
Business Outlook

Pros

I advise anyone to read my "cons" before reading Pros. One of the great pros of UPS are the people. I loved my direct supervisor and manager. If more people of their stature populate middle and senior management, then employees are going to love the Company.

Cons

I want to preface this by saying as an adult, no matter how much effort I put in, there's always room for improvement. I'm also a benevolent person. So when this happened to me, I didn't know what to do. Details follow below: I was hired into Corporate as an analyst - and I'm very grateful UPS gave me the opportunity to build my future. Few weeks in, at our 3rd or 4th team meeting, one of the managers told all Asians to go sit in a corner. I was told he was joking and my supervisor advised me to report it to HR. Because I was inexperienced (work & life), benevolent, and only two months with the company, I didn't want to blemish a ten-year tenure. Little did I know that there was a historical pattern of discrimination and racial insensitivity at the company. Before I left, I found that the director (retiring) had a slew of racially-based complaints against him. There was also a time in the past where UPS saw a trend of Asians leaving the company. HR executives coined this phenomena as the "Asian Exodus". The whole ordeal was very depressing to go through. The team meeting shenanigans also embarrassed me in front of all my coworkers. For those out there reading, I think the company has made changes, but I still wanted to share my experience.

1.0
Apr 17, 2016
Recommend
CEO approval
Business Outlook

Pros

A name on your resume that everybody in the US knows.

Cons

Granted not all departments are the same; many are run in the old fashion way: command and control. Your opinion/suggestions/ recommendations are never heard; get used to getting orders and execute on them while being micromanaged. There is no trust in your competencies even when you have more experience and education than your boss. If you enjoy having zero career development opportunities (the company invests $0 in training to keep up with the times – unless you are in upper management and of the right skin-tone), a yearly salary increase less than inflation, and having to pay $2.19 for a coffee (plus $.20 for the to-go cup), then this is the place for you!

Viewing 70 - 72 of 36,765 Reviews

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