UPS reviews

3.4

55% would recommend to a friend

(36,765 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,765 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

37K reviews
4.0
Nov 14, 2017
Recommend
CEO approval
Business Outlook

Pros

- good workout - tuition reimbursement - overtime after 5 hours

Cons

- always understaffed - heavy workload - preload shift never gets done on time - forced OT - company vs union issues - employees that just don't care

2.0
Oct 28, 2017
Recommend
CEO approval
Business Outlook

Pros

Global Company with deep pockets to invest

Cons

Poor management in Ireland. Mostly dragged in from abroad made up of individuals who dont understand the Irish market. There is a real arrogance and are in love with their own Hype. UPS Europe is the poor cousin of UPS America and UPS Ireland is the poor cousin of UPS Europe. Yet they think are big players when really they are not. UPS Ireland will ruin what was good about Nightline if they have not already. They believe they can do as they see fit with customers. Its Links Pt2 - death by politics. DPD, TNT, DHL, Fastway must all be laughing at prospects for 2018.

5.0
Sep 24, 2017
Recommend
CEO approval
Business Outlook

Pros

I got to work with an experienced UPS driver who had a system for delivering quickly and efficiently. He was friendly, but focused. We worked well together as a team. He would call me to schedule where and what time we would meet about an hour or so before that time. Sometimes it was the same, so he'd tell me tomorrow's at the end of the day. I packed a lunch, snacks, lots of water, and a jacket (I only used it one day...we're in FL). I ate all the food and sometimes had to take him up on his offer of an extra water bottle (I had packed 3). You're required to wear non slip black shoes. My combat boots got a TON of wear and tear, and I went through a few cheap shoe inserts. You're also required to wear black or brown, shorts no shorter than the knee, and pants must have a zipper and pockets (they can't be leggings, sweatpants, or gym pants). Skinny jeans and a long sleeve dry fit shirt were functional and looked professional. They also have rules about keeping your hair up and out of your face (off your shoulders). You get to ride in a side seat up in the UPS truck that pulls down (it looks and sometimes feels like an ironing board), with the doors open (no ac), the wind in your face...it's SO much fun! Of course, every time you get into or out of the truck you have to climb the high steps, sometimes while holding packages. The job is mostly fast walking to deliver the packages, then hopping back in the truck to go deliver the next one. Your legs will be moving of their own accord by the time you're done. I read up on the job before I applied and learned that some drivers prefer not to talk. All of them hate it if you're slow, but they appreciate if you do your best and put in the effort to keep them on schedule. It's not a job for someone who hates exercise. It's perfect for someone who wants to "get paid to work off holiday splurging." ;) They prepare you well in the training beforehand, and pay better than minimum wage. You're required to be able to carry a maximum of 50lbs. I had to a few times, sometimes a package required both me and my driver (those packages are marked). I'm a young lady, and my driver was respectful, watched out for me, and allowed me to carry the heavy stuff, even when he offered to do it. He always offered to carry the super heavy stuff, and a few times just delivered those and sent me off with small packages. I appreciated that he let me carry some heavy ones. We also split up to deliver at apartments. LOTS of stairs. Again, not a job for those who hate exercise. ;) All in all, it was a WONDERFUL experience, and I can't wait to do it again!

Cons

You're supposed to wear a vest that says UPS on it. My driver wasn't given one at first, then once he found one, it was way too big for me!

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