UPS reviews

3.4

55% would recommend to a friend

(36,763 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,763 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

37K reviews
3.0
Jan 9, 2020
Recommend
CEO approval
Business Outlook

Pros

UPS is a strong, stable company that isn’t going anywhere. You get the opportunity to learn a broad array of positions of your career and many of the people are great to work with.

Cons

They seem to think no one will leave and treat you that way. No flexibility in my work group for work-from-home, many directors micromanage but also only care about developing their own careers rather than their people.

4.0
Sep 13, 2019
Recommend
CEO approval
Business Outlook

Pros

Shifts throughout the day; advancement opportunities; solid entry level hourly pay

Cons

Shifts are too small, but daily; leadership sometimes bends minor safety rules to increase performance; package handlers are encouraged to work before clocking in (opening trailer doors, moving ramps); some packages are too heavy to lift on your own, but staff are quietly discouraged from pausing to ask for assistance with heavy lifts

4.0
May 10, 2019

You work for every penny

Recommend
CEO approval
Business Outlook

Pros

Great Pay and Benefits Work on your own without someone over your back Meeting new people(networking) Learn safe driving habits Don't have to pay for uniforms(except socks)

Cons

Very Labor intensive(sometimes lifting up to 150lbs) Some supervisors have poor people skills Hard to get a day off, even if you have sick/personal days UPS tracks almost every movement do while working(seatbelt, time at each stop, use of parking brake, etc)- this can be an issue if they have it out for you!

Viewing 61 - 63 of 36,763 Reviews

Glassdoor has 40,968 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.