The Cigna Group reviews

3.5

64% would recommend to a friend

(6,781 total reviews)
avatar

David Cordani

67% approve of CEO

56% positive business outlook

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,781 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

7K reviews
3.0
Dec 3, 2009
Recommend
CEO approval
Business Outlook

Pros

Great for work / life balance.

Cons

Very political atmosphere, a lot of redundant activities and despite suggestions for better alignment with groups doing similar work, change is slow, if even correct. I have worked here for a while and average "departmental" reorganization about every 6 months for the past several years, each time my position getting farther away from those who are like me.

4.0
Nov 8, 2009
Recommend
CEO approval
Business Outlook

Pros

CIGNA was very supportive of a work/life balance. There are a lot of people (men and women) who work from home several times a week. It is not looked down upon in anyway and motivates people to work harder while they are at work. Even senior leadership sometimes work from home on Fridays and have conference calls with subordinates over the phone. I have never seen a company that actually backs up claim of a work/life balance as much as CIGNA does. It is also relatively easy to move within the different divisions of the company. It is rare that a person who was looking to move internally was ever blocked or discouraged from doing so. There are so many different internal opportunities available that you truly never have to leave the company unless you are just completely unsatisfied.

Cons

The forced bell curve for performance review really stifles the feedback process and can sometimes demotivate people. This can be great if you are working with peers in your group but can difficult if the range of talent is broad. For example, if you are in a group with several senior members and you are the only junior member, by default your performance review will almost always be on the low. Your performance is never just graded by itself but rather compared to others. Like most companies, there are a lot of politics involved in getting a promotion or moving ahead. This isn't just special to CIGNA. When there were layoffs, CIGNA could have been more transparent with the process. It led to a lot of rumors and fears among the employees. Again, I don't think this is specific to CIGNA in this economy where layoffs have been occuring at many companies.

3.0
Oct 22, 2009
Recommend
CEO approval
Business Outlook

Pros

Good Pay. Big high concept projects and large scale of databases.

Cons

Long decision cycle leaves business users dissatisfied. Too many layers of management and control. Six Sigma is a manufacturing stratagem, not suited to financial services.

Viewing 6724 - 6726 of 6,781 Reviews

Glassdoor has 7,516 The Cigna Group reviews submitted anonymously by The Cigna Group employees. Read employee reviews and ratings on Glassdoor to decide if The Cigna Group is right for you.