Does TP pay their employees well?

According to anonymously submitted Glassdoor reviews, TP employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at TP. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at TP?

88% of TP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TP 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13821) , Customer Service Representative (CSR) (5124) , Customer Service Agent (2572) , Analyst (1525) , Customer Service (1467) , Expert em Interação (1401) , Content Moderator (1234) , Supervisor (1104) , Call Center Agent (1067) , Customer Service Associate (928) , Agent (894) , Team Leader (811) , Executive (776) , Operations Customer Expert 1 (691) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2008 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1795 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1769 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1500 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1245 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3817 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2467 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1502 reviews)); "Supervisors pay is too close to that of an agent when Supervisors have more responsibility." ((in 510 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 376 reviews))

What are employees saying about TP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TP layoffs and their outlook for job security at TP in 2026.

TP reviews

4.4

88% would recommend to a friend

(74,040 total reviews)

Jorge Amar

96% approve of CEO

83% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Career opportunities

4.3

Work/Life balance

4.3

Senior management

4.3

Compensation and benefits

TP has an employee rating of 4.4 out of 5 stars, based on 74,040 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is 23% above average for employers within the Administración y consultoría industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

74K reviews

2.0

Aug 2, 2012

TP USA

Mission control analyst

Recommend

CEO approval

Business Outlook

Pros

usually flexible schedules and opportunity for overtime if you are not a member of Management, which I am. In doors, sit down kind of job.

Cons

pretty low pay considering the stressful environment and demanding job a mission control analyst has. It has a high school atmosphere, if you're not part of the cool crowd you will be singled out and either expected to change or don't expect to come back to work.

2.0

Aug 2, 2012

A well thought review

Subject matter expert (sme)

Recommend

CEO approval

Business Outlook

Pros

The working environment differs for each site. In Teleperformance Pasay MOA Branch, there's a lot of friendly and warm people around, working in four different account. The HR department is a family oriented type who takes consideration the value of family emergencies. The amenities are superb, giving agents and staffs a place to relax and unwind in sleeping quarter. A video arcade, billiard table, table tennis, big screens for movies and computers for online games and web surfing are also provided.Aside from that, unlimited coffees and tea for FREE. This are the reasons why some employees stay with them.

Cons

The management in one account uses their position to promote their allies, giving the impression of "WHO KNOWS WHO" or also called " BACKER SYSTEM" Thus failing to promote those deserving one. Whoever goes against their will or challenge their decisions with good reasons are being castrated. Upper management keep changing and enforcing certain policies by whims without prior notice. Supervisors are forced to implement the rules immediately and at some point needs to manipulate their stats/ KPI in order to keep their job thus creating havoc in agents level. The company also overlooked the value of updated files and over-worked staff in HR department, resulting to dissatisfied employees being penalized,endorse and suspended unfairly due to invalid EAF points and disputes in salary for others. Unnecessary reports by several departments will then be made,, unjust treatment that could also lead to legal issues and a worn out management staff. A bad company reputation with bad publicity can hurt the company's image.

1.0

Aug 2, 2012

wish it didn't happen

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

i am sorry i could not think of any pros.

Cons

people have no integrity, full of politics.

TP Response

8y

Thank you for the honest feedback. We see to it to provide our employees a professional environment wherein proper treatment is given, open communication is practiced and standard rules are followed. We're sorry we didn't meet your expectations but we wish you all the best for the future!

Viewing 73930 - 73932 of 74,040 Reviews

Jobs at TP

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Fashion Customer Service Representative with Spanish

Fashion Customer Service Representative with Spanish

Barcelona

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Agente Comercial Telefónico -Seguros Motor-Lunes a Viernes

TP

TP reviews

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TP USA

A well thought review

wish it didn't happen

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