Starbucks reviews

The only thing constant is change. This wouldn't be bad except it's not a philosophy Starbucks has always utilized. Until recently, Starbucks prided itself on its Guiding Principles--the fact that they were listed in order of importance. Now we've come to a point where growing big while staying small has become too overwhelming and our direction as a company, our whole philosophy in fact, has changed. It's not here's the goal and if you don't quite make it we'll talk about how do get better. It's here's the goal and if you don't make it you will be replaced. Again, that would be fine if it had always been that way. But it's a new day at Starbucks.

No visibile or clear strategic direction, zero communication from the top down, lack of effective ability to manage through simple processes, antiquated systems, lost site of the vision and mission statement, eveyone is running around making decisions with no alignment to the business or impact on the customer.