SiteMinder reviews

3.8

75% would recommend to a friend

(512 total reviews)
avatar

Sankar Narayan

83% approve of CEO

70% positive business outlook

SiteMinder has an employee rating of 3.8 out of 5 stars, based on 512 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SiteMinder employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

512 reviews
3.0
Jan 7, 2017
Recommend
CEO approval
Business Outlook

Pros

Benefits Free drinks on Friday Flexibility Some very nice people

Cons

If there's nothing to do you just sit there and wait that the time goes No career progression cause they keep promoting their own friends Managers and Team Leaders are not clear about the future of London Office since they recently opened a new one in Galway and a few Seniors and Managers have already been asked to move to Ireland The initial training is very disappointing

4.0
Jan 5, 2017
Recommend
CEO approval
Business Outlook

Pros

Great Culture very helpful leadership team who honestly want feedback and care about their employees.

Cons

Pay is far to low for industry standard here in Ireland will probably end up losing many of their more talented ambitious employees due to this.

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SiteMinder Response
9y
Thanks so much for taking the time to give us your feedback and I'm glad to hear that you are enjoying working with us. I appreciate your feedback on salary, as you know we are new to the Ireland market and we did an extensive benchmarking exercise to identify a competitive market position before we launched. We will undertake a review of the market again to confirm if we need to move the dial. As standard practise, we review the market data annually to ensure that we pay within the market rates.
3.0
Nov 13, 2016
Recommend
CEO approval
Business Outlook

Pros

The company culture is nice. People is easy-going and willing to help. Mid management is well prepared and constantly interested in feedback. Location is great (city center) and the drinks on Fridays are a very good touch. The job never gets boring and I'm always learning new things. They were very helpful with relocation, bank stuff, etc. They are very flexible with paid holidays and you have bank holidays off. Apple equipment and a very strong team-work sense. Good communication with London offices and between departments. Overall I'm happy to work here but there is still room for improvement.

Cons

Salary and benefits are below average for the tech industry. This is a BIG handicap nowadays and a key point in employer branding. Two months in the role already and we have not being informed yet about the company benefits (just mentioned health insurance and pension but no idea in which degree). Not much room for promotion but time will say. They should hire more facilities personnel so services are well taken care off (many times there is no milk or coffee so need to be walking between kitchens looking for them). However the office is quite new so I expect things will get better after some time.

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SiteMinder Response
9y
I'm glad you are enjoying the culture, hopefully by now you have connected with Marianne or Sharon about benefits, they should be able to help you confirm the details. We have heard the feedback on salary, we undertake some pretty thorough salary benchmarking before we launched but perhaps the market has moved or we may not have hit the mark. We are reviewing the Galway service delivery salaries to confirm if we need to move the dial. As standard practise, we review the market data annually to ensure that we pay within the market rates.
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Glassdoor has 575 SiteMinder reviews submitted anonymously by SiteMinder employees. Read employee reviews and ratings on Glassdoor to decide if SiteMinder is right for you.