ServiceNow reviews

4.1

81% would recommend to a friend

(5,669 total reviews)
avatar

Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,669 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Inclusive, supportive and exciting company to be a part of. ServiceNow genuinely cares about its people and is laser-focused on its mission to be the defining enterprise software company of the 21st century. Proud and motivated by how my work each day contributes to making that vision a reality.

Cons

Joined SN as part of one of its many acquisitions which has been a challenging ride at times, but I've also grown as a result.

5.0
Apr 8, 2026

Great Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

ServiceNow has been a great company to work at

Cons

I current have no cons to give

Viewing 85 - 87 of 5,669 Reviews

Glassdoor has 6,602 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.