ServiceNow reviews

4.1

81% would recommend to a friend

(5,669 total reviews)
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Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,669 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
1.0
May 10, 2017
Recommend
CEO approval
Business Outlook

Pros

RSU, great product although using outdated technologies

Cons

Yes Man Culture in which you are expected to agree with everything. No feedback asked or taken. Lack of clear communication about central processes and expectations but you get a slap on the wrist if you missed something. Longterm employee especially in middle-management are resistant to change and refuse the acknowledge that the company has grown. Conflicts between locations (SD and SC), silos and overall bad culture and morale. Employees on all levels, including managers are afraid to speak up. Lack of consistent HR processes, no goals setting or performance measurement practices, no peer/360 feedback. High turnover rate, many people put up with culture and stay because of RSU, many leave after their 1st year vesting, and some don't last as long.

1.0
Mar 1, 2017

Worst company I have ever worked for.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Money is the only reason to work there. You get lulled into the dollars then realize you are not valued, easily replaced without justification. People mean nothing to this company. If you're smart steer clear of this place, its toxic.

Cons

You are treated so poorly. Unreal expectations. Many on the executive team are ill prepared for their positions. They make emotional decisions, bullies are status quo at that table, it's actually encouraged, rewarding managers who are cut throats

1.0
Oct 21, 2014

21st century slave camp

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Salary and RSUs Nice Macbook Very easy interview process

Cons

This place has some serious issues with the way they treat their software developers. The middle managers here are bipolar slave drivers. They smile and suck up like minions to the executives, but are nasty and insulting to their directs. The developers are scared, stressed out and unhappy. There are many good job opportunities for good software developers elsewhere. Please pay heed to this warning, avoid this psycho slave camp.

Viewing 67 - 69 of 5,669 Reviews

Glassdoor has 6,602 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.