Santander reviews

3.8

71% would recommend to a friend

(8,355 total reviews)
avatar

Héctor Grisi

87% approve of CEO

58% positive business outlook

Santander has an employee rating of 3.8 out of 5 stars, based on 8,355 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Santander employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

8K reviews
4.0
May 2, 2013

Customer Service Rep

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good colleagues and team spirit made working there very pleasurable. As a customer service rep. it was nice to deal with lots of different clients (both businesses and individuals). You get a lot of support from colleagues.

Cons

Not enough people to handle peak periods, which can lead to a lot of lag in service times later on which in turns frustrated customers. All open positions were sometimes not accessible, which led to some frustrations when I discovered that there would have been an interesting position but it was already filled.

2.0
Apr 30, 2013

Financial Advisor

Recommend
CEO approval
Business Outlook

Pros

Good work environment with a clear focus on what atrget are to be achieved, available help at hand when needed in term f passing professional qualifications along with clear career advancement structure.

Cons

Too sale oreintated with poor computer system due to integration of aquisition. there is quite a lot of micromanaging going on and little staff to service clients. customer did not like the fact that adviser were being moved around all time.

5.0
Feb 25, 2013
Recommend
CEO approval
Business Outlook

Pros

Good support from the financial market team, flexible schedule and opportunity to establish good contacts and relations with the several investors

Cons

sometimes the work was a bit repetitive and the workload was not well distributed as a consequence of the economic situation we are living nowadays

Viewing 8305 - 8307 of 8,355 Reviews

Glassdoor has 24,611 Santander reviews submitted anonymously by Santander employees. Read employee reviews and ratings on Glassdoor to decide if Santander is right for you.