Primark reviews

3.5

65% would recommend to a friend

(12,147 total reviews)
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Eoin Tonge

60% approve of CEO

45% positive business outlook

Primark has an employee rating of 3.5 out of 5 stars, based on 12,147 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Primark employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

12K reviews
3.0
Jun 5, 2014

Sort of ok

Recommend
CEO approval
Business Outlook

Pros

lots of overtime. lots of holidays (paid). short or long shifts available. plenty of breaks. you have your own section which you are in charge of which reduces the workload.

Cons

The managers just do not trust the staff at all. I'm sure they have had good reasons for this with theft in the past but retail operatives do not have any responsibility and cannot do anything without a supervisor over their shoulder. it's sort of like being at school we have to tell our supervisor/manager exactly what we are doing and where we are going if we have to leave the floor to go to the stock room etc. We have to call a supervisor every time we want to take an item off the tills for a customer instead of just being able to do it ourselves which wastes time and frustrates the customer. Pretty much everyone there is fed up and all they talk about is how much they want to quit which de motivates everyone else. There is a very low staff retention rate.

2.0
Jun 1, 2014

Under appreciated staff

Recommend
CEO approval
Business Outlook

Pros

Plenty of hours and opportunities to work extra hours. Good co workers Train you well when you first start

Cons

It is very demanding work, long hours, little breaks, and they expect you to get so much done in an unrealistic time frame. The managers and supervisors seem to do nothing and just walk around and criticize you. Poor communication between managers and supervisors. Working on tills can be a bit tedious, and it can become annoying having to ring a supervisor over every time you need something done on a till other than take money.. They don't seem to trust you at all! Be prepared to work a lot of overtime- we are supposed to finish at 6 on a Saturday shift, however for as long as I've been working there, we haven't finished until 6.45.. Just due to poor management of staff, the store being generally messy after the day, and an overfilled fitting room. Poor organisation of staff, poor communication, no trust, a very marked hierarchy of staff who look down on the sales floor workers.

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Glassdoor has 15,851 Primark reviews submitted anonymously by Primark employees. Read employee reviews and ratings on Glassdoor to decide if Primark is right for you.