Primark reviews

3.5

65% would recommend to a friend

(12,147 total reviews)
avatar

Eoin Tonge

60% approve of CEO

45% positive business outlook

Primark has an employee rating of 3.5 out of 5 stars, based on 12,147 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Primark employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

12K reviews
1.0
Oct 27, 2017
Recommend
CEO approval
Business Outlook

Pros

No benefits or positives at all..

Cons

Worked for this company for almost 3years, no acknowledgment or appreciation from management.. As a supervisor, I was given ordinary tasks that all other staff would do, dead end job with no room for progression as managers were too busy sitting in the office not caring or helping those on the shopfloor, actually wasn't even a shopfloor, the concessions are small in Selfridges yet the management are lazy sitting in the office and talking about their marital affairs - no one cares..!! Holidays could not be taken when wanted, forced to take days off during the year, unable to swap shifts with other supervisors although proof could be provided for a valid reason however when it suited managers then other supervisors were given the go ahead - racist managers maybe..? Complaints procedures are awful, HR is useless, no support from anyone, management and HR are all in favour of each other and do not know how to differentiate by what is actually right or wrong.. Finally have left this horrible company with spiteful managers therefore avoid this company at all costs otherwise you'll be doing tasks that are not part of your job description and you'll be left doing ridiculously long slavery hours..!!!

1.0
Aug 3, 2017
Recommend
CEO approval
Business Outlook

Pros

There are barely any pros.

Cons

I work at Primark now and none of the managers can ever seem to agree on anything. They refuse to work around your schedule when your availability changes, and expect you to do the absolute most whilst changing their minds. If you put stock out they want you to put it back, if you put it back they want you to bring it out. You can never please them. Poor hours, decent pay but not all that.

1.0
Jul 20, 2017

One of the worst experiences of my life...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Healthcare, PTO, and SOME decent people There are no other pros about this place. It's horrible to work at.

Cons

Managers don't know how to do their jobs. There is no training, you're just expected to know how to work. You get a crash course in folding and then that's it. There's no couple of weeks for training like most places do. You don't shadow anyone, supervisors and employees do everything, and managers are for the most part useless. Oh...and if someone calls out in your department, nobody is coming in their place.

Viewing 58 - 60 of 12,147 Reviews

Glassdoor has 15,852 Primark reviews submitted anonymously by Primark employees. Read employee reviews and ratings on Glassdoor to decide if Primark is right for you.