Octopus Energy reviews

4.8

95% would recommend to a friend

(1,575 total reviews)

Roberto Giner

100% approve of CEO

94% positive business outlook

Octopus Energy has an employee rating of 4.8 out of 5 stars, based on 1,575 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Octopus Energy employee rating is 32% above average for employers within the Energía, minería e infraestructura pública industry (3.7 stars).

Reviews by job title

2K reviews
3.0
Aug 21, 2023
Recommend
CEO approval
Business Outlook

Pros

Good company culture, fair pay

Cons

Awful customers, management isn’t great, development seems good but is a bit of a con

avatar
Octopus Energy Response
2y
Thanks for taking the time to leave your review and for providing your feedback. I completely agree that the role of Energy Specialist is a really demanding one, and that there are lots of aspects to the role that aren't just calls and emails. We are constantly looking for better ways to measure and quantify all of the other pieces of work that go on in the background to support our customers and I do think we are getting closer to that so I'm hopeful you'll see the fruits of these changes soon. If you did want to come and have a chat to me about it in more detail free free to DM me (or anyone else that you feel comfortable reaching out to). Lynne Higgins Head Of Operations
5.0
Sep 14, 2020
Recommend
CEO approval
Business Outlook

Pros

- Talented co-workers. - Interesting domain. - A lot of freedom to learn and explore. - The management are very accepting of learning by failing, and the team culture is very accepting of this.

Cons

- New joiners are habitually given large projects to work on independently and without a lot of guidance or supervision. This doesn't help with learning team conventions and often pitches people in the deep end. - Work is prioritised inconsistently with many stakeholders approaching developers directly. - Work is undertaken on the basis that 'someone asked for it' without a deep understanding of the problem to be solved.

1.0
Jan 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Apart from the benefits absolutely none

Cons

Everything to do with this weird cult is a con

avatar
Octopus Energy Response
4mo
Thanks for taking the time to leave a review. I’m sorry to hear your experience with us felt this negative, that’s clearly not how anyone should feel about their workplace. While we don’t recognise the picture you’ve described, we know we won’t always get things right and we take feedback seriously. If you’d ever like to share more detail about what didn’t work for you, we’re always open to listening and learning.
Viewing 67 - 69 of 1,575 Reviews

Glassdoor has 2,563 Octopus Energy reviews submitted anonymously by Octopus Energy employees. Read employee reviews and ratings on Glassdoor to decide if Octopus Energy is right for you.