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MAPFRE Insurance

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MAPFRE Insurance reviews

3.0

39% would recommend to a friend

(350 total reviews)
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Jaime Tamayo

44% approve of CEO

41% positive business outlook

MAPFRE Insurance has an employee rating of 3.0 out of 5 stars, based on 350 company reviews on Glassdoor which indicates that most employees have an average working experience there. The MAPFRE Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

350 reviews
2.0
Jan 9, 2016

Low Pay/Low Pay Raises

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company with dedicated people; growth throughout the United States, corporate headquarters in Webster, Ma. They are not going anywhere. Free coffee

Cons

Extremely low pay; if promoted, very little money offered for that promotion; Current management and "old Commerce approach" of taking money away by not offering the top raise if employee earns it, they actually take money away with comments of "no ones perfect to earn top raise"; They hire outside help and bring in at the middle of pay grade which is not fair, as employees with 10+ years with MAPFRE are not even making close to that; they are better off quitting and re-applying to get to the mid grade level (thanks to old Commerce thinking) Unfortunately, there are still old Commerce employees who refuse to change to the new way of doing things, which in turn, creates a negative environment, this includes people in "management positions, including AVP's and VP's; they are stuck in old mentality with no foresight for growth or forward thinking. Pay your good loyal employees and stop the "no ones perfect" mentality; it is like its coming out the VP's own pocket; That is the reason why everyone is leaving an otherwise great company. Also, the longer you are with company, the smaller the bracket for getting a raise; remove this antiquated system and give good loyal employees what they deserve and work for everyday; You are penalizing long term employees with 15+ years by giving them low raises, totally not fair and not a good business practice; this is what makes long term employees "fall behind" on salary scale and why you are hiring people off the street at mid salary range making more money than a loyal dedicated employee with 15+ years of service. Is that the right approach and in your own motto of "people taking care of people"?? I don't think so

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MAPFRE Insurance Response
10y
Thank you for your feedback. We agree that MAPFRE Insurance has a dedicated workforce and we're glad to see that you think it's a great company. We do have many loyal employees who have been here for several years -- this helps our company to grow and uphold a positive outlook.
2.0
Dec 27, 2015

High Turn Over and Low Pay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The PTO is probably the best reason to work here. In addition to the small town feel. The company is right off of the highway close to CT and RI.

Cons

The pay and yearly raises are so low that many people leave the company to go to Hanover for a raise and come back to MAPFRE. There are little training programs so you feel completely lost when you get into a new position. The upper management and HR doesn't care about you or you concerns. This is obvious because all employees can see the turnover. The company is hiring people outside of the P and C field just to fill positions, so the minions who get paid nothing are carrying all of the new management! It's very frustrating to watch and greatly run company run into the ground since it was bought out by MAPFRE.

avatar
MAPFRE Insurance Response
10y
Thanks for taking time to share your feedback. We frequently hire and promote from within so if you're current job isn't a good fit, keep an eye out for open positions that might better meet your needs. For any concerns you have, each department is equipped with an HR Manager whom individuals can call on at any time to share insights or issues, in addition to your supervisor or manager.
2.0
Dec 15, 2015

Better direction needed

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Building is filled with smart, dedicated people that know the market, know the operation, and want to be invested in the future of the company.

Cons

Upper management is too worried about what Madrid wants and not enough about what the US division needs. This is impacting front lines staff and middle management as it isn't clear which direction the company is going. For instance: Spain pushes for growth and we respond by offering unprofitable products in unprofitable states on an unmanageable platform. But, it's growth. Meanwhile the core of the business in Massachusetts is decaying. This cannot go on indefinitely.

avatar
MAPFRE Insurance Response
10y
We're glad to see that you feel our company is filled with smart and dedicated employees and we agree! Everyone at MAPFRE Insurance works hard and is committed to doing a great job. Feel free to share your concerns regarding direction with your manager and ask for more insight on how the company manages growth vs. profitability and why both are important.
Viewing 289 - 291 of 350 Reviews

Glassdoor has 414 MAPFRE Insurance reviews submitted anonymously by MAPFRE Insurance employees. Read employee reviews and ratings on Glassdoor to decide if MAPFRE Insurance is right for you.