Does MAPFRE Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, MAPFRE Insurance employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at MAPFRE Insurance. This rating has been stable over the past 12 months.

How satisfied are employees working at MAPFRE Insurance?

39% of MAPFRE Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MAPFRE Insurance 2.9 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at MAPFRE Insurance?

Claims Adjuster (21) , Customer Service Representative (15) , Claims Representative (13) , Customer Service Representative (CSR) (9) , Manager (9) , Casualty Claims Adjuster (4) , Customer Service Representative II (4) , Administrative Assistant (3) , Analyst (3) , Business Development Manager (3) , Claim Adjuster (3) , Claims (3) , Insurance Agent (3) , Accountant (2) , Actuary (2)

What are the pros of working at MAPFRE Insurance according to real employee reviews?

"Great benefits and promotes from within" ((in 33 reviews)); "Great people: non" ((in 26 reviews)); "Curently have the option to work from home" ((in 9 reviews)); "Coworkers were friendly and supportive" ((in 9 reviews)); "Good work life balance and you learn your area in depth" ((in 8 reviews))

What are the cons of working at MAPFRE Insurance according to real employee reviews?

"The management is terrible on both PD and BI portions for auto." ((in 31 reviews)); "Very low pay compared to industry" ((in 15 reviews)); "Low salary, lack of development" ((in 12 reviews)); "I finally had to quit a few months ago due to the supervisor and all the sh" ((in 11 reviews)); "Some teams have zero training and the organization as a whole is very resistant to change." ((in 10 reviews))

What are employees saying about MAPFRE Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MAPFRE Insurance layoffs and their outlook for job security at MAPFRE Insurance in 2026.

MAPFRE Insurance reviews

3.0

39% would recommend to a friend

(350 total reviews)

Jaime Tamayo

44% approve of CEO

41% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Culture & values

3.0

Compensation and benefits

2.9

Work/Life balance

2.8

Career opportunities

2.7

Senior management

MAPFRE Insurance has an employee rating of 3.0 out of 5 stars, based on 350 company reviews on Glassdoor which indicates that most employees have an average working experience there. The MAPFRE Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

350 reviews

1.0

Mar 15, 2016

Horrible Technology

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are no pros on the technology

Cons

20th Century Technology at best - too many different systems, too many departments not communicating with each other. The type of insurance product offering is archaic & very basic, while the platform within its distributed is amateurish and embarrassing. Employees are forced to constantly find "work arounds" . The insurance industry as a whole solved technology issues over 20 years yet Mapfre's platform is difficult to learn, impossible to teach to others, induces a negative work environment and burns out talented insurance professionals.

MAPFRE Insurance Response

10y

Thanks for sharing your experience. We are always working towards improving our systems and technology, streamlining work-flows, and working toward efficiency and simplicity. One of our main focuses is to enhance our technology and improve the customer experience. If you feel you have specific ideas as to how we may improve our systems, we encourage you to please speak with your manager.

1.0

Mar 15, 2016

What a joke.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

If you like being verbally abused, this is the place for you. If you like going without a bonus, come work at Mapfre where employee appreciation is non-existent.

Cons

Supervisors will verbally berate you, act snotty, give snotty remarks unless they need you for something. They also act discriminatory towards employees they do not like. Unless you're buddy, buddy with the boss, you won't be promoted and even then, it's not worth getting promoted because the salaries are bottom of the barrel.

MAPFRE Insurance Response

10y

A meeting with your manager and/or Human Resources to discuss your specific concerns is most likely a good idea at this point. From your comments, it sounds like you have career aspirations and might be frustrated. Please consider having that meeting and taking the opportunity to express your career goals. Collaborate with your manager to identify ways to grow in your current role or in another at MAPFRE Insurance. If you have other ideas about how team communication and culture can be improved, feedback is always appreciated.

1.0

Feb 27, 2016

BOTTOM OF THE BARREL IN WEBSTER, MA.

Claims representative

Recommend

CEO approval

Business Outlook

Pros

None. You can get healthcare anywhere.

Cons

Just an awful place to work. Being a claims rep is a tough job no matter where you are, but this place is the absolute pits. The five star reviews here were obviously planted by management. I worked here for over 3 years and never met anyone who wasn't absolutely miserable. Ridiculous workloads and lazy, clueless and downright weird managers. HR is useless. Low pay and no raises,

MAPFRE Insurance Response

10y

Thanks for giving your feedback. Being a Claim Rep can be really tough at times! We're always proud of our claims employees for helping to support our customers in their time of need, especially when difficult situations do arise. Our employees are great at supporting one another and doing the best job possible. We wish you well in your new role!

Viewing 283 - 285 of 350 Reviews

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