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Liberty Mutual Insurance

Engaged Employer

Liberty Mutual Insurance reviews

3.7

62% would recommend to a friend

(10,085 total reviews)
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Tim Sweeney

65% approve of CEO

59% positive business outlook

Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,085 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

10K reviews
5.0
Dec 28, 2008
Recommend
CEO approval
Business Outlook

Pros

Excellent work life balance. Opportunities to move around the company. Solid advancement opportunities. Easy to go back to school and obtain advanced degree or other professional designation. Ability to act independently.

Cons

Not enough transparency with issue affecting employees.

1.0
Dec 23, 2008
Recommend
CEO approval
Business Outlook

Pros

There aren't any anymore. It used to be a fairly stable employer, but not anymore. Management just plain sucks, and that's putting it mildly. If you don't mind working for unscrupulous, unethical, law-breaking people, this is your company.

Cons

They just laid off almost 150 loss prevention employees, with an average age of about 52, and with over 20 years average experience. They kept all the young, inexperienced kids. If you are of retirement age (55 plus) chances are you are being laid off.

1.0
Dec 20, 2008
Recommend
CEO approval
Business Outlook

Pros

When I first began working there, LM was the best place in the world. The management was supportive, advancement was possible to a degree (once I had a child, my ability to advance vanished), the money was good and the benefits were decent. I found my work interesting and my colleagues were good people, smart and talented. The first few years I was there, training was provided and there was a support system. The office was a fun and communal place to be, we celebrated milestone events together and it was like a family. I really thought I would retired from LM at the end of my career.

Cons

In the last couple of years that I was there, the focus turned from being a supportive environment to money, money, money. One year, they gave us crystal things that said something like LM made billions of dollars. A few weeks later, they pleaded poverty and fired people. They chopped the neck off the company. The bloated head stayed and the bottom feeders flourished, but they fired good decent people many of whom had given 20, 30 or even more years to the company. My last boss was a venal person who took great pains to find your weaknesses and exploit them. I was told that I had a terrible reputation with another department of about 60 people and when I questioned further, I was told that ONE person had expressed a negative opinion of me in a survey and everyone else had either not responded or had said positive things. That one negative comment was used to deny me a raise. I was downsized shortly thereafter. Also, LM had really expensive health insurance and you could only get it from Aetna, which coincidentally is where Ted Kelly, the chairman of LM, used to work. How is it that such a large company can't negotiate better health insurance deals?

Viewing 10027 - 10029 of 10,085 Reviews

Glassdoor has 11,367 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.