Where to begin? When working in Harrow there was an Advisor who act like she runs the place. She is extremely rude and demeaning to anyone not part of her inner circle. She damages relationships with key employers managed by the Employer Services Team through her unprofessional attitude.
She acts like she is superior and knows everything, speaking down to others and shutting down any diverging opinions. She gets special treatment from management, allowed to come and go as she pleases with no repercussions. I've seen her come in, do no work, and then leave before lunch to meet with a colleague who is off on long-term sick leave.
Meanwhile, the rest of us are not allowed to work from home, while she works remotely often or is on annual leave at least 1-2 days per week sometimes. She also seems to take unlimited sick days off without any meetings or warnings from HR about excessive absences.
The unfair treatment and toxic clique environment she perpetuates makes it an extremely unpleasant place to work. Stay away from this office if you value your mental health. Upper management is seemingly oblivious to the problematic situation with this individual and her posse, along with their entitled, rude behaviour and if anything encourage it.
The office had a Team Leader who had absolutely no idea what he was doing and would just allow the same group of toxic individuals to do as they please, would not manage them at all. He even allowed drinking to take place on the premises, and would pick and choose who would be marked as late and allow a particular group of people he felt protected and hid his inability to do his job to leave work early and take extended lunch breaks. He enjoyed causing drama in the office and would share confidential information about other people with others too. It was excellent he got demoted to being an Advisor and removed from the site but it was too little too late as enough damage had been caused by him and his posse.
