Ingeus reviews

This list gets bigger and bigger: Lack of understanding from the SMT on what workloads and impact of this is. Most of the SMT do not even bother going in to Ops and sit in Head Office slating Ops and wanting to micromanage the whole company. There is a lack of willingness to change and show inflexibility,. it's become one of those companies that have meetings about meetings about meetings and there is no visibility on what is to be done. People here hate taking ownership and responsibility and instead much rather point the finger of blame at others rather than doing any work,. The Directors and SMT all receive bonuses - yet staff have not had a pay rise for over 3 years. All the company are bothered about now are the budgets and how much extra the CEO, COO, CFO and their boys club will get in their wages. Workloads are ridiculous and the expectation is other people will just pick up the work. If you complain about workload, your own efficiency is brought in to question and the ability to manage your own time. The company spent loads doing a listening exercise after being slated on Glassdoor and having dropped out of the Times 100 - a couple of weeks later they announced mass redundancies across most of the business (probably because the poor CEO isn't making enough in his bonus and needs to bulk this up!). Unrealistic targets and expectations, stripping away anything that helps Advisors actually do the job and no investment in actually supporting people in to work. Using the same old job search methods from 10+ years ago. The company has not moved with the times, is out of touch and out dated. No real training opportunities or development of staff - that doesn't just mean progression, but also opportunities to get better at what staff actually do. Everything centres on doing an annual PDR which is a huge waste of time - time consuming and filling in forms for the sake of filling in forms - if you jump through all these hoops, you may be able to do a Level 3 in Business Admin which will be arranged by Ingeus Skills and so effectively Ingeus makes money from this - LOL! Managers (and Directors) are aggressive and bullies. they actually stand in front of their teams and moan about not getting their 'Gold Rewards' because something their team may have done - sorry - is the £50/60K/70K you earn not enough for you?!

There's plenty, which is a real shame as Ingeus was a fantastic place to work when I first joined, but has really hit the wall where people now are desperate to leave, and morale and job satisfaction are probably at their lowest ebb. Some examples below: - US takeover of a few years ago has only served to tighten budgets and the company has definitely lost some of its identity and its best people as a result. Workload has increased as headcount has diminished, and salaries have remained stagnant for circa 3 years at the time of departure (with not even an acknowledgment from senior management that these were even being reviewed/frozen, such is the environment that has been created). These are salaries which, despite being relatively high for the sector - and the company are keen to tell you this -, come within a sector that is renowned for derisory pay. - Too paternalistic and inflexible. Even things such as turning up 2 minutes late can be viewed as an extreme negative, yet having worked across different teams during my time there this was not always enforced in the same way, showing that there isn't really a consistent approach taken by all managers/departments, which isn't fair. There is an inflexible element, too. Lack of options available to staff such as home-working/flexi-time are really holding the company back as it attempts to diversify into new sectors, again this comes down to the organisation's paternalistic approach. Fairness is a real issue, and staff sometimes don't feel they are being treated and trusted like adults. - Favouritism. Some staff simply get the rub of the green with senior managers/execs, and are seemingly jettisoned into new roles/placements/teams without consultation with other colleagues who are keen to progress their careers, and are also better at their jobs. A 'jobs for the boys' culture if you like had developed, with a lack of openness and honesty which is what a lot of current staff are craving. - Out of touch senior staff. Do they really know what a lot of their team are doing on a day-to-day basis? - Contractors: people leaving the organisation only to suddenly re-appear on a whopping day-rate 3 weeks later does not do wonders for staff morale, especially when cutbacks are in the pipeline and long-serving, loyal employees are told that they are no longer required by the company and can't be kept on due to headcount reasons. Disgraceful. - Career opportunities. This has been covered a lot in previous reviews, but there is certainly a glass ceiling for a lot of front-line staff. I was fortunate to have moved roles in my time with the organisation, but there are many who are stuck in a dead-end rut and the organisation does little to change this.