Ingeus reviews

3.3

56% would recommend to a friend

(775 total reviews)
avatar

Fiona Monahan

72% approve of CEO

53% positive business outlook

Ingeus has an employee rating of 3.3 out of 5 stars, based on 775 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ingeus employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

775 reviews
1.0
Jun 2, 2016
Recommend
CEO approval
Business Outlook

Pros

Only pros are the amazing staff - advisors and administrators, they support each other through thick and thin, if it wasn’t for these people life at Ingeus would be totally unbearable.

Cons

• Unrealistic targets • Ineffective management • No leadership • Constant harassment of advisors to hit these ridiculous targets • Absolutely no concern for client welfare - none at all. • Unethical, box ticking exercises – e.g.: having to force ESA claimants to attend mandatory appointments, some of whom are very sick and should not be leaving the house, having to do so through fear of benefits being affected. ( ESA advisors are also heavily targeted, most of which end up on the Performance Support Process and either lose their jobs through incompetence of leave through the fear of imminent sacking) • Very high staff turnover, having made mass redundancies they are now recruiting on fix term contracts, that says a lot people!. I wrote a review some time ago, prior to leaving – all of the above was mentioned, as it has been repeatedly by almost all of the 90 something appalling reviews ( FYI you have to rate at least one star – no option for none, so please bare that in mind!) I wanted to post another review to give some hope to the staff still there – there are jobs out there, with the skills and intelligence you all have please don’t stay here any longer and have your confidence and self-esteem chipped away by your managers telling you that you could be doing more to hit their ludicrous targets and KPI’s, it really isn’t worth it. Don’t be afraid to look, apply and leave, there’s another world out there, you deserve better, I promise you that you won’t look back. Just get out.

3.0
May 26, 2016

Does the opposite of what it says on the tin.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Varied work load, opportunity to work with diverse range of people.

Cons

Recruited to help clients, but expected to treat them poorly in the pursuit of targets.

1.0
May 23, 2016
Recommend
CEO approval
Business Outlook

Pros

Staff sometimes help each other but not everyone now it's harder to hit target it's everyone for them selves

Cons

Management in Basildon she out to get everyone! False and stabs you in the back, no real amangement skills and has no idea about how to treat or work with staff. No real team working together they want you to work on your own and compete which make a bad atmosphere in the office. Ex staff don't have a good word to say about Ingeus or its method, hellos have place to work and recruit people,that lack management skills. Targets are planned so they can get you out quickly, management have no idea how hard to is now and want things done in an instant for admin even while your with a client which is so unprofessional. Cheating going on with targets and strings pulled for favourites even tho they bad mouth the management behind their backs. No one in the office likes the manager as previous review states she thinks she's the queen bee but mocked by staff for her attitude and silly girls behaviour Don't work here don't be fooled it's a hellish place to work Competitors miles ahead and have better working conditions, even they talk about the ways genus works and treats staff, word has got about and everyone knows it's a sinking ship and hideous place to work for

Viewing 691 - 693 of 775 Reviews

Glassdoor has 851 Ingeus reviews submitted anonymously by Ingeus employees. Read employee reviews and ratings on Glassdoor to decide if Ingeus is right for you.