IKEA reviews

3.4

55% would recommend to a friend

(9,092 total reviews)
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Juvencio Maeztu

64% approve of CEO

48% positive business outlook

IKEA has an employee rating of 3.4 out of 5 stars, based on 9,092 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IKEA employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.4 stars).

Reviews by job title

9K reviews
3.0
Sep 18, 2018
Recommend
CEO approval
Business Outlook

Pros

-Fun co-workers -Casual atmosphere -Decent starting pay for retail work -15% discount off everything in store -Inexpensive lunches -Benefits, including matching 401K contributions

Cons

-IKEA restructured, doing away with all the HR investments they had for their co-workers when I started in 2012. -No more annual performance evaluations, which used to end with a small annual raise. There also used to be an annual bonus program that ended around 2016. -IKEA hides behind a smoke and mirrors display of innovation, inclusivity, and diplomacy. However, the US stores have fallen short to the European stores in terms of technology, overall work/life balance, and co-worker engagement. -Right before I left, IKEA changed to a more Americanized business operation, taking away the salaries of upper management and switching them to lower, hourly wages. They created more positions within the store that they do not have the resources to hire for and fill. Current staff is spread thin across many different areas and have not received compensation increases.

2.0
Jun 15, 2019

Declining Retailer

Recommend
CEO approval
Business Outlook

Pros

- Benefits - Management Salary - Work/Life Balance

Cons

- New global leadership wants to transform the company to something better but lost focus on the important IKEA concept and proven success recipe. - An unsuccessful U.S. reorganization (OfG) as well as cuts in Marketing and Staff costs (to pay for the "transition") resulted in a loss of visitors in running units as well as major moral issues. A recent coworker survey uncovered that a whooping 42% of all U.S. coworkers are planning to leave IKEA. - Mismanagement results show: declining sales, declining profits, declining moral, market share loss.

1.0
Jan 16, 2019
Recommend
CEO approval
Business Outlook

Pros

not a single thing, don’t know why I’m still here

Cons

management are so corrupt, they don’t care about anyone but themselves and now LWO is coming they are all out for themselves even more

Viewing 52 - 54 of 9,092 Reviews

Glassdoor has 18,578 IKEA reviews submitted anonymously by IKEA employees. Read employee reviews and ratings on Glassdoor to decide if IKEA is right for you.