Hyatt reviews

3.9

73% would recommend to a friend

(6,962 total reviews)
avatar

Mark S. Hoplamazian

80% approve of CEO

63% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,962 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

7K reviews
3.0
Jan 12, 2026

Great until massive layoff

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home with occasional option for overtime or less hours Managers were wonderful and were there to genuinely help with any problems

Cons

Massive layoff for no reason

5.0
Jan 10, 2026

All good

Recommend
CEO approval
Business Outlook

Pros

Work/life balance is pretty good

Cons

Consolidating positions and streamlining responsibilities

4.0
Jan 10, 2026

Great place to work!

Recommend
CEO approval
Business Outlook

Pros

Amazing management. Very caring and easy to communicate. Flexible with the schedule.

Cons

I appreciate the opportunity to work here and the experience I’ve gained over the years. That said, I feel it’s important to share a concern that affects long-term employees. Unfortunately, wages for tipped employees have not kept pace with inflation, and the reality is that regardless of how many years you dedicate to the company, the base pay remains the same as that of a new hire. After investing many years of hard work, loyalty, and consistency, it can be disheartening to realize that there is no meaningful financial distinction between long-term staff and someone just starting. Recognizing experience and tenure through wage growth or other forms of compensation would go a long way toward making employees feel valued and motivated to continue growing with the company.

Viewing 73 - 75 of 6,962 Reviews

Glassdoor has 8,082 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.