Hyatt reviews

3.9

73% would recommend to a friend

(6,962 total reviews)
avatar

Mark S. Hoplamazian

80% approve of CEO

63% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,962 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

7K reviews
3.0
Jul 12, 2010
Recommend
CEO approval
Business Outlook

Pros

Nice company to start out in if you want to work in a corporate environment and learn the ropes.

Cons

If your a survivor you can stay forever, if not, learn and get out fast.

4.0
Jun 24, 2010

At home with Hyatt

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Authentic Hospitality is practiced throughout Hyatt Philosophies.

Cons

A step behind in trends

3.0
Jun 13, 2010
Recommend
CEO approval
Business Outlook

Pros

Salary was above average and one of only a few companies where bonuses were actually achieveable. Great employee discounts. Health, vision, dental benefits are better and lower cost than other companies I have worked at. Great camaraderie among almost all employees at all levels. Employees tended to support each other no matter what level of staff they were.

Cons

Long hours as a salaried employee with minimum 5 day/45 hr week which often could stretch to 6day/50+hr weeks with no additional compensation. On call for 24/7/365 expectation for all low, mid, senior managers at property level by top management. Expect calls even when on vacation. Feedback by low, mid, senior managers at property level often disregarded or ignored by top management. Employee morale and appreciation difficult to maintain with only lip service paid by top management.

Viewing 6919 - 6921 of 6,962 Reviews

Glassdoor has 8,082 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.