Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

73% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (324) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (112) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"GREAT BENEFITS!! Insurance is great and the hotel discounts." ((in 746 reviews)); "And some of the people that work there are great people whom I will miss." ((in 338 reviews)); "All staff is friendly and set a "chill" feeling to the environment while maintaining upscale service." ((in 134 reviews)); "Tips and coworkers were great" ((in 132 reviews)); "Growth opportunities and will train you if you lack adequate experience" ((in 93 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 372 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 338 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 266 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 180 reviews)); "I have a bad manager now and I know there were better choices for the job." ((in 143 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

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Hyatt

Hyatt reviews

3.9

73% would recommend to a friend

(6,962 total reviews)

Mark S. Hoplamazian

80% approve of CEO

63% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.7

Career opportunities

3.6

Work/Life balance

3.5

Senior management

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,962 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

4.0

May 3, 2010

Working at Hyatt

Front office supervisor

Recommend

CEO approval

Business Outlook

Pros

Very formal organizational structure, so you always know who you're accountable to. Large company with a lot of resources to help you succeed.

Cons

Highly beaurocratic, so thinking on-the-fly and autonomy go out the window.

4.0

May 3, 2010

Good Place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Highly structured organization operationally, but career paths are self-driven Good compensation, benefits, and associate resources (i.e. daycare, room discounts, etc) Many professional development opportunities and HBR online learning programs Some departments and leaders encourage career advancement Working daily with lots of smart and talented people Company culture of community involvement (Spirit to Serve)

Cons

Like many large companies, politics influences decisions at the senior leadership level Highly bureaucratic so it takes alot of time and many approvals to "get things done" Promotions often based on senior leadership favorites instead of merit/performance Work/life balance depends on the department Inconsistent communications among departments makes it difficult to get to know people in other functional areas

2.0

Apr 11, 2010

Pros and Cons.

Night auditor

Recommend

CEO approval

Business Outlook

Pros

The company culture is often quite pleasant as everyone is generally friendly to one another. Opportunities for promotion exist if you put in the work. Pay is marked at about average for the market I serve in.

Cons

Interaction with the guests can be taxing. Hospitality is a high stress business, you are often racing to complete several tasks at once. Work can be tedious and boring after some time. As a night auditor the hours you work can take a toll on your life as you are operating on a schedule that is against that of the general populace.

Viewing 6901 - 6903 of 6,962 Reviews

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