Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

73% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (324) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (112) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"GREAT BENEFITS!! Insurance is great and the hotel discounts." ((in 746 reviews)); "And some of the people that work there are great people whom I will miss." ((in 338 reviews)); "All staff is friendly and set a "chill" feeling to the environment while maintaining upscale service." ((in 134 reviews)); "Tips and coworkers were great" ((in 132 reviews)); "Growth opportunities and will train you if you lack adequate experience" ((in 93 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 372 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 338 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 266 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 180 reviews)); "I have a bad manager now and I know there were better choices for the job." ((in 143 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

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Hyatt

Hyatt reviews

3.9

73% would recommend to a friend

(6,963 total reviews)

Mark S. Hoplamazian

80% approve of CEO

63% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.7

Career opportunities

3.6

Work/Life balance

3.5

Senior management

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,963 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

3.0

Jun 22, 2010

Hyatt regency La Jolla

Front office agent

Recommend

CEO approval

Business Outlook

Pros

Good Location, If you are natrually well presented you will feel comfortable.

Cons

Take themselves very seriously. if you deviate from the script/ procedure whatsoever they will definitely let you know.

3.0

Jun 21, 2010

A solid place of employment

Gallery host

Recommend

CEO approval

Business Outlook

Pros

It is a well known marketable brand that "ideally" values the customer. They do have a high standard that excels above their competition and they drive home that level of service.

Cons

It feels as if sometimes they leave their employees behind when dealing with their high level of service and sometimes get out of touch with their guest needs based upon practices that they have been trying to implement.

3.0

Jun 13, 2010

Great Job And Employees But Must Be Willing To Always Be On Call And Work Long Hours

Assistant general manager

Recommend

CEO approval

Business Outlook

Pros

Salary was above average and one of only a few companies where bonuses were actually achieveable. Great employee discounts. Health, vision, dental benefits are better and lower cost than other companies I have worked at. Great camaraderie among almost all employees at all levels. Employees tended to support each other no matter what level of staff they were.

Cons

Long hours as a salaried employee with minimum 5 day/45 hr week which often could stretch to 6day/50+hr weeks with no additional compensation. On call for 24/7/365 expectation for all low, mid, senior managers at property level by top management. Expect calls even when on vacation. Feedback by low, mid, senior managers at property level often disregarded or ignored by top management. Employee morale and appreciation difficult to maintain with only lip service paid by top management.

Viewing 6895 - 6897 of 6,963 Reviews

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Hyatt regency La Jolla

A solid place of employment

Great Job And Employees But Must Be Willing To Always Be On Call And Work Long Hours

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