Hyatt reviews

3.9

73% would recommend to a friend

(6,962 total reviews)
avatar

Mark S. Hoplamazian

80% approve of CEO

63% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,962 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

7K reviews
1.0
Sep 20, 2025
Recommend
CEO approval
Business Outlook

Pros

The work is interesting and you'll learn alot.

Cons

I started a little over a year ago and there have been 2 widespread layoffs during that time (The last set of layoffs was 2 weeks ago). We've had multiple townhalls since the layoffs where leaders from various teams have to show why their team is critical to ongoing operations. There is definitely an atmosphere of fear. Everyone's on edge, stressed and tired. During the interview process, I was told all the great things the company was doing to be competitive in this challenging economy. None of it was true. I have no trust in their vision so I put in my 2 weeks notice. Management is also quite toxic: Favoritism, power games run rampant here. I'm surprised the company has a 3.9 rating. I'm guessing quite a number of the reviews are fake.

1.0
Jun 24, 2024
Recommend
CEO approval
Business Outlook

Pros

Hotel discounts for employee's and family and friends. Don't work here, it's not worth it.

Cons

Was hired and let go after giving a suggestion. Manager took it personally and doesn't know cyber security at all. You can tell other leaders don't know cybersecurity either. They felt intimidated and will let you go. They will also lie to HR as well. If you want a cyber position with competent people, look elsewhere.

5.0
Jul 25, 2023

CMT Program

Recommend
CEO approval
Business Outlook

Pros

You will receive a lot of exposure in many different concentrations, stay engaged throughout the entirety of the program! I've worked for multiple hotel brands and can say this is by far the best company I've been with. If you are offered a CMT position with Hyatt, don't hesitate to take it.

Cons

Big adjustment out of college. You will also need to work for your success, they expect you to bring your A game.

Viewing 58 - 60 of 6,962 Reviews

Glassdoor has 8,082 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.