Humana reviews

3.6

61% would recommend to a friend

(7,604 total reviews)
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Jim Rechtin

60% approve of CEO

54% positive business outlook

Humana has an employee rating of 3.6 out of 5 stars, based on 7,604 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Humana employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

8K reviews
5.0
Sep 19, 2023
Recommend
CEO approval
Business Outlook

Pros

This is your typical sales job…you’re either gonna do great and make over 100k a year (most of us in the top tier do well over that) or you’re gonna sink and make less than half that…take advantage of the OT and get the sales and you’re in the green. This is not hard but theirs is a lot of red tape so you have to know your Medicare stuff to be compliant…they listen to all your calls and one small mess up and job is on the line.

Cons

I wish they would stop hiring new folks….less calls for us /aka less money for the tenure reps.

1.0
Feb 5, 2021

RUN!!!!

Recommend
CEO approval
Business Outlook

Pros

Remote work, That's really it, literally

Cons

Everything else, the pay is terrible, the training horrible, They overwhelm u with so much unnecessary information that you will never use nor remember, they train u every month for a new position, Which are really other careers, like Claims, Medical Coding, but don't raise your pay according to the standards for those positions, instead u get offered a 50c to $1 raise added to ur salary. I've never been so overwhelmed at a job in my entire life Ever! Do not work here, trust me I'm helping u, I'm currently applying to other companies and am leaving asap, been here for 9months, and it only gets worst, the agents hate humana and the elderly member hate humana. The systems they use are confusing and out dated, u use around 7 damn programs for work, some freeze at times, and there all confusing

1.0
Nov 8, 2019

Unstable Employment

Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits package.

Cons

Humana hires lots of nurses and when the market turns down, it fires a lot of nurses. This cycle repeats AT LEAST once a year. The criteria for the continual reductions in force are completely opaque and seemingly arbitrary. Management uses double-speak to placate the folks who were spared the mass lay-offs and don't include the feedback of direct-facing nurses in any meaningful way to try to meet the needs of the customer and the $$-hungry board. While Humana makes a big show about how much it supposedly cares about its employees, it's a company that regards its employees as highly expendable resources. This is literally a job that will have you constantly worrying about when you will be laid off...because eventually...you will.

Viewing 49 - 51 of 7,604 Reviews

Glassdoor has 8,232 Humana reviews submitted anonymously by Humana employees. Read employee reviews and ratings on Glassdoor to decide if Humana is right for you.