Humana reviews

This department is full of chaos. They favor employees who look like them, hence all the African Americans on my team were fired. The metrics are not reasonable so its near impossible to meet metrics and if you miss a metric one time you are coached no warnings and most of the dept was on pips. The amount of work they require you to do is insane and they are very rude when deadlines are not met for email responses. The leaders are constantly giving coachings and pips but do not actually help. They will fudge your metrics and they are never accurate. Management has no idea how to run this dept effectively and never listen to their employees. Due to wfh mgmt constantly gives you excess work thinking you have the time when you are already overloaded with work/

Not sure why someone said health benefits are good unless you enjoy extremely high max and deductibles. Once you become obese during aep you will need those benefits. AEP goals are unattainable unless you sit on your computer 24 hours a day 7 days a week and wreck your health. Your a number to them and so are the members they serve. You will NOT make goal unless you have a buddy or a relative that works there. Work life balance is non existent. If you try to have one you will suffer the consequences. "Set up to fail". The game is rigged and thats all there is to it. Ive never seen such terrible people in one work place and I worked at a prison! Low class, toxic people and the managers, good god they are definitely chosen through a buddy system. Humana is on a downward spiral, and it's their own doing. If you do chose to work here anyway (pry got hired through referral) keep your sanity and don't drink the aep koolaid. Besides the medicare landscape will be changing in the future. It won't be the wild wild west in the near future anymore. Meaning don't get to comfortable with those aep gains.