Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

75% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (413) , Front Desk Receptionist (297) , Manager (204) , Sales Manager (193) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (143) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 453 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 261 reviews)); "Great work life balance and ability to create own projects" ((in 192 reviews)); "Great team member travel program" ((in 186 reviews)); "Great travel benefits and PTO." ((in 179 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 556 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 555 reviews)); "Long hours and underinvestment in some properties" ((in 424 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 370 reviews)); "Managers were bad at communicating with each other and satff." ((in 157 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

Hilton reviews

3.9

75% would recommend to a friend

(11,505 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Culture & values

3.7

Career opportunities

3.6

Compensation and benefits

3.5

Work/Life balance

3.5

Senior management

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,505 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

4.0

Mar 10, 2009

Great Company!!! Let Blackstone finish "global restructuring" before joining

General manager

Recommend

CEO approval

Business Outlook

Pros

they care about the people working for them. opportunites all over the country. Very Diverse. Lots of experienced people running the company. Internal Controls are very tight. Payroll and Wages are administered in a very fair and equitable manner. you will not ever make more as an hourly person than anyone in that position who has been their the same amount of time as you. As long as HR has something to say about it.

Cons

The owners of the hotels we run wont put enough money into the properties.

3.0

Mar 9, 2009

Be prepared to work your ass off

Manager

Recommend

CEO approval

Business Outlook

Pros

Benefits are pretty good. Medical, Dental no cost. Free meals, and empowerment is encouraged. Comp rooms for employees at other Hiltons, but pretty hard to get a comp room at the more popular hotels. Transfers to other properties seem to be a bonus as Hilton seems to recognise the training they put into us may benefit other hotels.

Cons

Management is expected to work minimum of 12 hours per day. Usually its more because of all the recent layoffs. Key people were cut with not much thought behind how this will impact service. Many of us are not getting raises this year, ostensibly due to the economy, yet still we are working extraordinary hours.

1.0

Mar 9, 2009

Do as I say, not as I do. It's all a facade.

Director

Recommend

CEO approval

Business Outlook

Pros

Hilton Hotels aka Blackstone no longer understands and does not care, so why answer.

Cons

There were no upsides. Hilton Hotels systematically eliminating loyal and professional associates to bring in friends, lovers and previous co-workers who don't understand the history and what works and doesn't. Travelers stay with Hilton because it is Hilton, good luck with the mess your have created. What once was, is no longer and what is, is not any better. You didn't listen to your to your associates or your guests.

Viewing 11452 - 11454 of 11,505 Reviews

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Hilton

Hilton reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great Company!!! Let Blackstone finish "global restructuring" before joining

Be prepared to work your ass off

Do as I say, not as I do. It's all a facade.

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