Is Hilton a good company to work for as a Rceptionist?

Rceptionist professionals working at Hilton have rated their employer with 3.9 out of 5 stars in 407 Glassdoor reviews. This is an average score with the overall rating of Hilton employees being 3.9 out of 5 stars. Search open Rceptionist Jobs at Hilton now and start preparing for your job interview by browsing frequently asked Rceptionist interview questions at Hilton .

Does Hilton pay Rceptionist employees well?

Rceptionist professionals rate their compensation and benefits at Hilton with 4.1 out of 5 stars based on 407 anonymously submitted employee reviews. This is 13% better than the company average rating for salary and benefits. Find out more about Rceptionist salaries and benefits at Hilton .

How happy are Rceptionist professionals working at Hilton?

84% of Rceptionist employees at Hilton would recommend their employer to a friend. This rating has decreased by 2% in the past 12 months. Rceptionist professionals have also rated Hilton with a 3.6 rating for work-life-balance, 4.2 rating for diversity and inclusion, 3.8 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (413) , Front Desk Receptionist (297) , Manager (204) , Sales Manager (193) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (143) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 472 reviews)); "culture is great and they do invest in all their employees" ((in 338 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 257 reviews)); "Great work life balance and ability to create own projects" ((in 190 reviews)); "Team member rate is great and can stay anywhere in the world" ((in 183 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 549 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 542 reviews)); "Long hours and underinvestment in some properties" ((in 422 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 375 reviews)); "Managers were bad at communicating with each other and satff." ((in 159 reviews))

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Hilton

Hilton Rceptionist reviews

3.9

84% would recommend to a friend

(407 total reviews)

Christopher Nassetta

87% approve of CEO

63% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Compensation and benefits

3.8

Culture & values

3.7

Career opportunities

3.6

Work/Life balance

3.6

Senior management

Rceptionist employees have rated Hilton with 3.9 out of 5 stars, based on 407 company reviews on Glassdoor. This indicates that most Rceptionist professionals have a good working experience there. Hilton is rated in line with the average (within 1 standard deviation) by Rceptionist professionals compared to other employers within the Turismo y hospedaje industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

407 reviews

1.0

Aug 6, 2025

A honest review

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

- good incentives - good employee discounts - nice coworkers

Cons

If you want to feel unheard, micromanaged by what seems like untrained management, constantly misled, and pushed aside due to overstaffing, Double Tree Tower of London may be the place for you. Expect to stand for 8 hours straight during your shift, be blindsided regularly, and feel mentally drained and undervalued. Within a month, you’ll likely regret your decision. It’s simply not worth the stress.

4.0

Aug 1, 2025

Great coworkers

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

Great coworkers, managers are supportive

Cons

Not enough agents when it gets busy.

3.0

Jul 30, 2025

x

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

Working in a very international team.

Cons

Caothic working hours, night shift (benefit but not too much)

Viewing 19 - 21 of 407 Reviews

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Hilton Rceptionist reviews

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Great coworkers

x

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