Pros
paid on time, can be good for a couple of months until you find something else
Cons
First of all, as I've worked there for a while I can see so many fake reviews, with almost any detail or explanation, someone paid for them. Working tools never work, worst management in my life from bottom to top. Agents are overworked and always on "baja" or depressed,most of the time drunk or stoned to cope with pressure, low salaries and a lie after a lie. I understand that they are unable to get new clients/ customers and all the good employees run out of the company as soon as possible, the management is so bad that I'm unable to understand that the company in BCn still holds on. Organization of the tasks is like a Marx Brothers movie, avoid this place