Does FedEx Office pay their employees well?

According to anonymously submitted Glassdoor reviews, FedEx Office employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at FedEx Office. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at FedEx Office?

100% of FedEx Office employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FedEx Office 5.0 out of 5 for work life balance, 4.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at FedEx Office?

Center Consultant (260) , Assistant Manager (235) , Lead Consultant (184) , Store Manager (107) , Center Manager (106) , Customer Service Representative (106) , Store Consultant (101) , Consultant (92) , Manager (62) , Sales Associate (54) , Sales Consultant (48) , Customer Consultant (47) , Retail Sales Associate (47) , Senior Store Manager (41) , Center Lead Consultant (34)

What are the pros of working at FedEx Office according to real employee reviews?

"Benefits are great and so are the incentives also getting to know your coworkers as family over time really great!" ((in 527 reviews)); "The people you work with are great and the company is very dynamic so things move pretty quickly." ((in 142 reviews)); "Great boss and coworkers." ((in 79 reviews)); "Great Company and culture." ((in 30 reviews)); "Flexible scheduling and time off." ((in 28 reviews))

What are the cons of working at FedEx Office according to real employee reviews?

"The pay is low and you are over worked with no staff to save company money" ((in 262 reviews)); "Bad management leads to big turn over" ((in 224 reviews)); "Defiantly some really good and really bad managers out there." ((in 143 reviews)); "No training provided" ((in 104 reviews)); "They never give raides new team members made more then old team members" ((in 100 reviews))

What are employees saying about FedEx Office layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Office layoffs and their outlook for job security at FedEx Office in 2026.

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FedEx Office

Part of FedEx

FedEx Office reviews

5.0

100% would recommend to a friend

(2,312 total reviews)

Brian D. Philips

100% approve of CEO

2% positive business outlook

Ratings by category

5.0

Diversity & inclusion

5.0

Work/Life balance

4.0

Culture & values

4.0

Senior management

4.0

Compensation and benefits

3.0

Career opportunities

FedEx Office has an employee rating of 5.0 out of 5 stars, based on 2,312 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The FedEx Office employee rating is 42% above average for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Feb 2, 2010

FedEx Office...

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

awesome software, and good people

Cons

Change frequently, often times without any logic.

5.0

Jan 30, 2010

I suppose it depends on your managers..

Customer service coordinator

Recommend

CEO approval

Business Outlook

Pros

The benefits are top notch, and starting pay is more than decent for the job (I came from a background in retail management, in New York no less, I'm kicking myself because I'm starting off with a better wage having less responsibilities). My managers and coworkers are great, and I believe it's due partly to the Store Manager taking the time to select quality employees whose personalities blend well (and with how many people are looking for jobs right now, that says a lot).

Cons

Yes, the economy got hit hard, therefore promotions and raises are being scrutinized more than ever, but running a successful company bears the responsibility of ultimately doing the greatest good for the business. And yes, customers can be difficult, but that's retail! I seriously challenge anyone to step up and honestly say they've never been somewhat of a jerk to an employee because expectations weren't met, or you were just having a bad day. It happens, and if you can't deal with it, look for another line of work. Retail isn't for everyone, but for me, being on my feet and running around all day sure makes the day go by a lot faster than being chained to a desk.

4.0

Jan 10, 2010

FedEx Office Customer Service Coordinator

Customer service coordinator

Recommend

CEO approval

Business Outlook

Pros

The schedule can be really flexible as long as you can work it out with your manager. This job is mostly for people who is current attending a college who needs to make ends meet.

Cons

Not a lot of room to move up, and salary isn't good for the amount of work involved. This is a not a job that you would want to spend too much time on. Once you transit to the next step in life, time to move on to something better.

Viewing 2281 - 2283 of 2,312 Reviews

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