FedEx Office reviews

FedEx Office promises customers things (and forces employees to promise things - employees are not allowed to say no to something they know they can't do) that can't be delivered, and then don't provide enough staff or good working equipment to succeed at what they promise. Consequently, everyone always has to work harder than they should and while under enormous pressure - not to mention having to apologize to customers about a dozen times a day. FedEx Corporate gives individual stores arbitrary "plan" numbers to meet every month and all of the individual managers (being former employees who failed to get a better job for a long enough time that they became managers) think they can meet this "plan" by cutting payroll, not realizing that, as a consequence, customers then have to stand on line all the time and receive their print jobs incorrect and late. Most center managers know how to sweep problems under the rug and juke the stats so upper management doesn't know the real done late/done wrong record of these stores. The customers are another thing: You can't imagine how much bullying FedEx Office employees have to suffer from mean, arrogant, self-important customers who tell you you're going to do what they want NOW. People must think FedEx Office employees are the lowest life form on the planet because someone could be the assistant to the assistant to the assistant or someone nobody's ever heard of, and when they walk into a FedEx Office, they take on this bully attitude and treat the people who work there like utter crap. The only reason to work for FedEx Office is if you are unemployed. It's a step-down from almost anything else.

pay, respect, management, favoritism, fairness, benefits are really expensive more of just a discount, extensive required classes and very little time to complete them, lack of intelligent coworkers, not paid fairly for the extensive knowledge and hard work it requires, to name a few. Not a good place to work if you start at the bottom to work your way up and already have work experience and/or degree, or if you need to make enough money to support yourself. I was never given a 90 day review, worked full time for 3 months without being considered full time and not even getting benefits without my knowledge. Was left alone to run the store for long periods during extremely busy times and no breaks. Was training people making more than me and had been there for years. Did not receive a promotion that everyone thought I would get due to favoritism (personal relationship). I was clearly more qualified and no one took action to remedy the situation. Poor management and lack of concern for my well being and happiness.