FedEx Office reviews

5.0

100% would recommend to a friend

(2,313 total reviews)
avatar

Brian D. Philips

100% approve of CEO

2% positive business outlook

FedEx Office has an employee rating of 5.0 out of 5 stars, based on 2,313 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The FedEx Office employee rating is 42% above average for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Feb 23, 2018
Recommend
CEO approval
Business Outlook

Pros

Pay starts around 16 - 18 per hour. Gym and cafeteria on site, But if you work an "off shift" you will never get to use those services.

Cons

New hire training is a joke. They basically through you to the wolves and then tell you that " I wasn't trained on that procedure " as a response is not valid. All Management is pretty incompetent, they do not follow up with their employees unless it is about a negative issues ( which they will turn anything into a negative issue) The entire time I have worked for this company I have never received a 1:1, but when pay raise time comes along, they have a laundry list of issues. I have seen some amazing employees give 100% everyday sick or not and still get treated horrible. I have also seen some of the worse employees get special treatment i.e. better/ easier shifts free lunches delivered to their desk. The equality in this department is noon existent. Turn over is very high, I saw 10 employees come and go in 3 months recently. 2 of those new hires didn't;t last 30 days and they were very good at their job. Initially I was thrilled about started a future with this company and now I am again looking a for other employment.

2.0
Jan 27, 2018

Soul sucker

Recommend
CEO approval
Business Outlook

Pros

Some good people. Matching 401k. Good medical plan

Cons

No work life balance. Performance expectations beyond what you get paid. Zero realistic goals from corporate.

5.0
Sep 28, 2015
Recommend
CEO approval
Business Outlook

Pros

When FedEx purchased Kinko's all those years ago I was excited about the brand. I knew very little of the people focused culture that was at the core of FedEx. When my oldest was diagnosed with T1 diabetes and put in the ICU, I was in DC for a meeting. The MD and FedEx made sure I got home and followed up on getting her insulin pump a year later. When my dad died two weeks ago, my VP of HR read his obit on an HR call. My CEO sent me a personal handwritten note in THE MAIL! He could have sent it FedEx, but I think he knew a card is more personal. So many other leaders sent cards and caring thoughts. My direct manager and peers have been generous and kind through the entire journey. My direct reports have gone above and beyond to ensure their manager (me) feels cared for--in spite of the needs they each have. My mailbox continues to be filled with cards from people I hardly know from my company. This is not just hiring the right people--it's a culture of hiring people who fit with the core values of FedEx. You may have noticed I said "my" and not "our". Each of these individuals belong to all Team Members, but when it becomes a personal moment it feels like they are yours alone--because they care enough to show you matter. If you dread going to work on Mondays, If you are working for a company that asks "when will you be back" after a tragedy, and doesn't send handwritten notes of care when you most need them. Go apply at FedEx or FedEx Office. I can't promise pay or benefits will be better than where you are but I can promise you'll want to work for them, that you'll stop hitting the snooze button on Monday mornings. I can also promise you'll feel cared for beyond what you produce. Because of that you'll want to do more for your company, my company.

Cons

We could slow down on some changes and speed up on others.

Viewing 40 - 42 of 2,313 Reviews

Glassdoor has 3,830 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.